Jayne Vale
Health and socail care trainer / Recruiter
Zamoranos
Summary
PERSONAL PROFILE dedicated, enthusiastic, and hardworking individual with a caring nature and the desire to always give 100% . Team-oriented self-starter bringing 17 years in training, staff development, management and human resources. Exceptional communication, analytical and organizational skills. Accomplished Training Manager well-versed in selecting trainers, curriculum and course plans to achieve demanding training objectives. Effective at leading courses on diverse topics. Prepared to offer 17 years of progressive training experience and take on challenging in a new role Successful at developing and improving training programs for employees at all levels. Good communicator, planner and conflict manager with advanced understanding of training needs for each department. Expertise in Microsoft office.
Overview
42
42
years of professional experience
1
1
Certification
Work History
training manager
Sonderwell Health care
02.2022 - 05.2023
- International recruitment
- Recruitment telephone and face to face and assessment of candidates
- Training in medication, moving and handling, personal care, first aid, Dementia
- Full compliance of candidates DBS and references
- Keeping GDPR secure
- Advertising
- Manage three country recruiters
- Create reports for Directors
Helping Hands Home Care
01.2004 - 02.2022
- recruitment telephone and face to face and assessment of candidates
- Training in medication, moving and handling, personal care, first aid, Dementia
- Full compliance of candidates DBS and references
- Keeping GDPR secure
- Advertising
- Improved operations through consistent hard work and dedication.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
- Dementia Specialist. Helping customers, carers and family members
Spanish Country manager
01.2014 - 01.2022
- Recruitment telephone and face to face and assessment of candidates
- Training in medication, moving and handling, personal care, first aid, Dementia
- Full compliance of candidates DBS and references
- Keeping GDPR secure
- Advertising
- Dementia Specialist
- Helping customers, carers and family members
Trainer/ mentor/ QCF Assessor
Worcester University
01.2012 - 01.2014
- Updated First aid BLS and Florence training over many subjects
- Spinal injury course within the company
- Helping Hands Home Care:
- Train the Training for Health and Safety, PETALS teaching, NVQ 2, NVQ3 & A1 assessor – Health & Safety Care; Assessors Level 1 & 2; Moving & Handling Instructor & Teacher; Customer Service Training; Death, Dying, Bereavement & Loss
- Dementia Specialist course
- Bromsgrove College, Dementia training; Preparing to teach in the lifelong learning sector; G.C.S.E English & Maths
- Warwickshire Fire & Rescue Service:
- Abuse against Young Adults, Equality and inclusion in relation to children and young adults
- Liquor licence
- Since, National Dementia Care awards (best dementia care personality), Trainer for medication, moving & handling, communicate for new recruits & refresher carers
- Live in mentor contacting new carers after training and helping them with any problems
- Keeping records up to date
- Making sure that carers are compliant
- Updating medication procedures
- Assessing candidates through their QCF diploma
Senior Coordinator/Trainer
01.2009 - 01.2012
- Within the Live-in Department
- Providing full administrative support to 8 Care Managers
- Supervising and training the team of Coordinators
- Arranging travel for carers when they go to their placements
- Filing log books, medication records and other important and confidential documentation
- Collating information from carers and clients in order to compile reports
- Dealing with a variety of queries from carers and clients
- Training new recruits on a weekly basis on modules such as Moving & Handling, Communication and Medication
Carer
JAYNE VALE, CURRICULUM VITAE
01.2004 - 01.2009
- Delivering care to a range of Vulnerable Adults within the Warwickshire area, suffering from a wide spectrum of conditions including Dementia, Parkinson’s disease, Spinal Injuries etc
- Offering companionship and emotional/physical support to clients
- Delivering personal care; assisting with medication; assisting with mobility issues; preparing meals.
Counter Clerk
Alcester Post Office
02.2003 - 07.2004
Collector
Gamestec Leisure Ltd
04.2001 - 02.2003
- Responsible for collecting and counting the money from gaming machines across the pubs and clubs within my regional area
Owner
07.1998 - 04.2001
- My mother and I ran this cleaning company whereby we developed a portfolio of clients (businesses) and regularly cleaned their premises
Controller
Safeway
07.1992 - 07.1998
Assistant Controller
The Old Chestnut Tree
11.1989 - 08.1991
- This was a Freehold property which my husband and I ran as a Public House
Book-Keeper
Marsdens Wholesalers
07.1981 - 11.1989
- For a fruit and vegetable market
Education
Accounting And Finance
Bournville College
Birmingham 06.1981
High School Diploma -
Primrose Hill High School
Skills
- Concrete Placement
- Safe Food Handling Practices
- Certified Professional Human Resource Management
- Diverse Audiences
- Remote Employee Training
- Team Development Strategies
- Exceptional Communicator
- Course Design
- Social Media Platforms
- Manager Coaching and Training
- Positive Communication Strategies
- Classroom Instruction
- Individual Trainings
- Time Management
- Build Training Manuals
- Virtual Classroom
- Staff Presentations
- Motivational Speaking
- Training Methods
Accomplishments
- Developed approximately over 20 advanced training courses both on line and face to face seminars.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
Certification
- PTILLS, Warwick University - 2009
- NVQ2 In Health and social care - 2005
- NVQ3 IN health and social care - 2009
- A1 Assessor Award in health and social care - 2011
- Dementia Specialist award (Dementia Uk ) - 2012
- Continued to complete many different course 2012 to present day
- Moving and handling Train the trainer (Health and safety group) - 2021
- Updated BLS & AED Instructor (ECG Training) -2022
Cross stitch, swimming and gardening
I love to relax and doing project pictures for my family and friends and i love pottering in the garden. Although i have a tendency to kill most plants. I live in Spain and so my swimming is very important to me. As this cools me down in the summer months
Languages
Spanish
Intermediate (B1)
Timeline
training manager
Sonderwell Health care
02.2022 - 05.2023
Spanish Country manager
01.2014 - 01.2022
Trainer/ mentor/ QCF Assessor
Worcester University
01.2012 - 01.2014
Senior Coordinator/Trainer
01.2009 - 01.2012
Helping Hands Home Care
01.2004 - 02.2022
Carer
JAYNE VALE, CURRICULUM VITAE
01.2004 - 01.2009
Counter Clerk
Alcester Post Office
02.2003 - 07.2004
Collector
Gamestec Leisure Ltd
04.2001 - 02.2003
Owner
07.1998 - 04.2001
Controller
Safeway
07.1992 - 07.1998
Assistant Controller
The Old Chestnut Tree
11.1989 - 08.1991
Book-Keeper
Marsdens Wholesalers
07.1981 - 11.1989
Accounting And Finance
Bournville College
High School Diploma -
Primrose Hill High School
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