Javier Montoya Olivares
Madrid
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Taberna Mijares
Madrid
03.2024 - 02.2025
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Set up tables in between patrons to reduce wait times.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
Sales Assistant
El Corte Inglés
Madrid
06.2023 - 09.2023
- Maintained knowledge of sales and promotions, return policies and security practices.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Education
Bachelor in Humanities -
IES Rey Pastor
Madrid, Spain06-2022
Ph.D. - History
Universidad Complutense De Madrid
Madrid, SpainSkills
- Customer service
- Effective communication
- Team collaboration
- Adaptability and flexibility
- Problem-solving
- Driver's License (B)
Languages
Spanish
First Language
English
Advanced (C1)
C1
French
Beginner (A1)
A1
Accomplishments
- Private tutoring for high school students (English, History)
- Sports enthusiast: football, badminton, and basketball
Certification
- Driver's license (B)
Timeline
Restaurant Waiter
Taberna Mijares
03.2024 - 02.2025
Sales Assistant
El Corte Inglés
06.2023 - 09.2023
Bachelor in Humanities -
IES Rey Pastor
Ph.D. - History
Universidad Complutense De Madrid
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