Summary
Overview
Work History
Education
Skills
Languages
Additional Information
More habilities
Timeline
Generic
Javier González Puig

Javier González Puig

Summary

My name is Javier, I am 26 years old and I am currently working as an eLearning Manager and Online Support Technician in a company in the Pharma-health sector.

Overview

8
8
years of professional experience

Work History

ELearning Manager & Technical Support

MeetingPharma Group
07.2022 - Current
  • Technical support (Resolution of incidents, queries and digital support) and Help Desk Support (Resolution of Software and Hardware incidents).
  • Monitoring of active projects, mainly of professionals and companies in the Pharma-Health sector, for the delivery of training content according to the stipulated parameters and agreed deadlines.
  • Organization, editing and layout of content for subsequent implementation on the virtual platform with Microsoft Office Power Point, Microsoft Office Word and Adobe InDesign.
  • Creation of graphic pieces (banners, posters, covers, chyrons, etc.) with Adobe Illustrator and Adobe Photoshop.
  • Virtual Platform Management (Moodle and Eira) and structural development of online training courses, with the aim of finding the most enjoyable and easiest way for participants to flow through it and the contents uploaded as they complete them.
  • Review and verification of the utilities of the Eira eLearning platform to evaluate and detect possible improvements.
  • Recording content and presentations via Zoom.
  • Production and post-production of multimedia content with Adobe Premiere and Adobe After Effects.

ELearning Manager Jr. & Technical Support

MeetingPharma Group
04.2021 - 06.2022
  • Technical support (Resolution of incidents, queries and digital support) and Help Desk Support (Resolution of Software and Hardware incidents).
  • Online course development.
  • Monitoring and support of online courses.
  • Development and design of multimedia content.
  • Visual post-production.
  • Sound post-production.

Online Training Technician (Internship)

MeetingPharma Group
06.2020 - 03.2021

Agreement with the school to do the internships of the Higher Degree that I took, with a Dual internship modality.
During this period, I was in charge of editing audiovisual content and creating it. I also served as an online support technician for the different courses that were assigned to me during their duration.

Section Manager

Circuit Racing
09.2019 - 09.2020

Manager in the Karting section. In charge of making the activity run smoothly and managing stops to do the different tasks convenient at all times.

Section Manager

Circuit Racing
08.2018 - 08.2019

Manager in the Paintball section, in which I was in charge of managing all the activities that took place there.
I was also in charge of inspecting the different fields and inspecting all equipment, weapons, coveralls, vests, gloves and masks.

Monitor

Circuit Racing
11.2017 - 07.2018

Track controller in karting and at times, track manager.

Gasoline Filler

Repsol Service Station
07.2016 - 08.2016

Gasoline Filler

Repsol Service Station
07.2015 - 08.2015

Education

Master of Arts - Master's Degree in Audiovisual Postproduction.

Abat Oliba CEU University
Barcelona
07.2022

Higher Degree - Higher Degree in Multimedia Design And Editing

Salesians Sarrià Professional School
Barcelona
05.2021

Bachelor of Arts -

Igualada Institution
Igualada, Barcelona
06.2015

Skills

  • Problem-Solving
  • Technical Support
  • Help Desk Support
  • Proactivity
  • Adaptation
  • Online Content Development
  • Video Editing
  • Safety Procedures
  • Graphic Design
  • Adobe Creative Cloud
  • Project Management
  • Teamwork

Languages

Spanish
Bilingual or Proficient (C2)
Catalan
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Additional Information

Driver's Licenses: AM, B.

More habilities

Training and career orientation course.

Knowledge of electromechanics and welding.

Automotive knowledge.

Cross-platform application development notions.

Web page development.

Timeline

ELearning Manager & Technical Support

MeetingPharma Group
07.2022 - Current

ELearning Manager Jr. & Technical Support

MeetingPharma Group
04.2021 - 06.2022

Online Training Technician (Internship)

MeetingPharma Group
06.2020 - 03.2021

Section Manager

Circuit Racing
09.2019 - 09.2020

Section Manager

Circuit Racing
08.2018 - 08.2019

Monitor

Circuit Racing
11.2017 - 07.2018

Gasoline Filler

Repsol Service Station
07.2016 - 08.2016

Gasoline Filler

Repsol Service Station
07.2015 - 08.2015

Master of Arts - Master's Degree in Audiovisual Postproduction.

Abat Oliba CEU University

Higher Degree - Higher Degree in Multimedia Design And Editing

Salesians Sarrià Professional School

Bachelor of Arts -

Igualada Institution
Javier González Puig