Jarizbeth Pino Molina
Birmingham,United States
Summary
Energetically led the team at Ollies as a Freight Flow Supervisor, enhancing customer satisfaction and team productivity through innovative workflow solutions. Demonstrated exceptional bilingual communication and problem-solving abilities, directly contributing to a more efficient, customer-focused environment. Skilled in customer service and cash handling, I excel in fast-paced settings, driving significant improvements in both team performance and customer experience.
Overview
2
2
years of professional experience
Work History
Freight Flow Supervisor/Key Holder
Ollies
10.2022 - 09.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Developed strong working relationships with cross-functional teams to better serve the needs of customers.
- Enhanced customer satisfaction by swiftly addressing and resolving inquiries and concerns.
Education
High School Diploma -
A.H. Parker High School
400 Reverend Abraham L. Woods Jr. Boulevard Birmin07.2023
Skills
Customer service
Cash handling
Team work
Bilingual
Fast learning
Communication
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Freight Flow Supervisor/Key Holder
Ollies
10.2022 - 09.2024
High School Diploma -
A.H. Parker High School