Jamile Gomes Ponce de Leão

• Performed moderation tasks such as deleting, editing, and suspending accounts.
• Identified trends in user generated content that could be addressed through policy changes or training programs.
• Collaborated with other teams within the organization to address issues quickly.

I worked and managed 50 economic groups of clients from the Brazilian Middle Market with personalized attention from the monitoring of operational demands to the analysis of balance sheets, risk assessment, credit approval, covering the sale of the entire portfolio of banking services oriented to the business segment. I started my career in June/2008 in the city of Fortaleza as PJ I Manager and in 2018, I was transferred to the city of São Paulo, where I acted for more than 4 years as PJ III Manager (Senior) in the largest Banking agency in Brazil in the business segment.

I worked as an administrative and commercial manager at the Estetica Versátil Belleza salon, located in Barcelona at Calle Aragón, 47. I did all the billing, payments, collections, dealings with suppliers and customer service.