Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
James Cox

James Cox

Barcelona

Summary

Proven Account Manager with a track record of exceeding a 700k annual net revenue target by 140% at MyTutor, showcasing expertise in account management and relationship building. Leveraged sales expertise to transform 70% of accounts into growth accounts, emphasizing upselling and cross-selling strategies.

Overview

6
6
years of professional experience

Work History

Account Manager

MyTutor
08.2023 - Current
  • I have achieved 140% of my 700k annual net revenue target across 120 accounts by diversifying prospects leading to cross sells, tailoring pitches to individual account strategies and creating urgency around negotiation
  • Implemented strategies to increase revenue from existing accounts, leading to 70% of my accounts turning into growth accounts through upselling and cross-selling.
  • Conducted regular account reviews with central enterprise contacts to review our impact, identify areas for improvement and ensure a continued successful partnership
  • Worked with Marketing and Product to keep our accounts up-to-date with recent updates whilst making sure we feed back frequently on experience

Relationshop Manager

MyTutor
08.2021 - 08.2023
  • Looked after our key and enterprise accounts which equated to £1.2million in net revenue.
  • Throughout the year I provided reporting, analysis of impact data and consulted on best practices to get most out of our product
  • Built and maintained sentiment across over 150 accounts by working with empathy, organisation, bias for action, ruthless prioritisation and relationship building.

Sales Executive B2C

MyTutor
11.2020 - 08.2021
  • Achieved sales goals by cultivating quick customer relationships and dealing with any objections
  • Conducted regular training sessions for the team to help share best practices to deal with objections

English Teacher

Happiness Academy De Idiomas
02.2018 - 08.2020

Transferable skills

  • Bringing magic to the mundane
  • Organisation
  • Multi-tasking
  • Knowledge sharing
  • Presenting

Education

Spanish And Portuguese -

University of Manchester
Manchester
2017

Skills

  • Account Management
  • Sales expertise
  • Teamwork and Collaboration
  • Relationship building and management
  • Complaint Management
  • Pitching

Languages

Spanish
Advanced (C1)
Portuguese
Intermediate (B1)

Timeline

Account Manager

MyTutor
08.2023 - Current

Relationshop Manager

MyTutor
08.2021 - 08.2023

Sales Executive B2C

MyTutor
11.2020 - 08.2021

English Teacher

Happiness Academy De Idiomas
02.2018 - 08.2020

Spanish And Portuguese -

University of Manchester
James Cox