Jaime Alvarado Jiménez
IT Cloud Application Specialist
Cáceres
Summary
Application specialist with strong track record in optimizing software solutions and enhancing user experiences. Skilled in troubleshooting, system integration, and user training. Focuses on team collaboration and achieving results, adapting to changing needs effectively. Known for analytical thinking, strong communication, and problem-solving abilities.
Overview
10
10
years of professional experience
28
28
years of post-secondary education
8
8
Certifications
3
3
Languages
Work History
IT Cloud Application Specialist
Axpo Iberia
01.2023 - Current
- Provided training and support to end-users, ensuring smooth adoption of new technologies.
- Mentored junior team members in both technical skills development as well as adherence to company values and best practices.
- Reduced project timelines by effectively managing resources and prioritizing tasks based on urgency and importance.
- Assisted in the development of product documentation, creating easy-to-follow user guides and manuals.
- Performed on-site and in-house bench-scale testing, data analysis, and reports.
- Implemented efficient processes to reduce application response times and improve overall performance.
- Optimized system functionality by conducting routine maintenance tasks, including software updates and bug fixes.
- Collaborated with cross-functional teams to design, develop, and launch new products and features.
- Played a key role in successful system migrations while minimizing downtime or disruption to end-users'' daily operations.
- Resolved complex technical issues by performing thorough diagnostics and implementing effective solutions.
Salesforce Developer & Consultant / Technical Lead
Omega CRM Consulting
03.2019 - 09.2022
- During this period, I have worked with multiple Salesforce technologies and clouds, primarily in multicloud environments (Sales Cloud, Service Cloud, NPSP, Marketing Cloud, Commerce Cloud, Pardot, and Heroku).
- I have taken on multiple roles depending on the project: requirements analyst, Salesforce developer, full-stack developer, DevOps lead, technical lead, technical architect, and project manager.
- Extensive experience in system integration projects involving Salesforce, whether between different company products or third-party solutions.
- Third-party products include other CRMs, payment platforms, ERPs, mobile applications, GCP, and AWS.
- Experience working on projects across multiple industries: NGOs, education, retail, pharma, and energy.
- Over the past two years, I have been involved in training and mentoring junior professionals.
- Ensured code quality by following best practices and conducting thorough unit testing before deployment into production environments.
- Optimized day-to-day operations through the creation of workflow rules, approval processes, and process builders.
- Reduced manual data entry for the sales team by automating processes using Apex triggers and classes.
- Supported organization-wide change management initiatives pertaining to the adoption of new features or enhancements within the Salesforce platform.
- Assisted in troubleshooting technical issues related to Salesforce platform, providing prompt resolution to minimize downtime.
- Managed numerous successful release cycles following Agile methodology principles throughout project lifecycles.
Full Stack Developer
ISID by Everis Group
03.2017 - 02.2019
- Development, testing, deployment, and maintenance of the company's software products.
- On one hand, it was necessary to maintain, refactor, and enhance the company's main product—an on-site MAM with multiple clients subscribed to its maintenance.
- On the other hand, I participated in the development of a new cloud-based MAM from scratch, leveraging more modern tools and methodologies.
- The technology stack used included: JIRA, Git, PHP 5+, PHP 7, Laravel, jQuery, JS, MySQL, Elasticsearch, MongoDB, Kibana, Apache 2, Lighttpd, Nginx, Redis, Docker, Node, Vue.js, HTML5, and CSS3.
- Integrated third-party APIs to enhance functionality and improve overall user experience on web platforms.
- Reduced page load times by optimizing front-end assets such as JavaScript files, stylesheets, and images.
- Developed functional databases, applications and servers to support websites on back-end.
- Maintained clear documentation of system architectures, workflows, and coding standards for reference by other team members.
- Refactored legacy codebases to modernize software architecture and improve maintainability.
Full Stack Developer
BBVA (by Aubays)
11.2016 - 03.2017
- Development and maintenance of back-end and front-end using native PHP, JavaScript, jQuery, MySQL, HTML5, and CSS3.
- Performance optimization of database queries, development of new applications for managing large data volumes, and creation of financial interaction ticket validation tools.
- Technical support during the launch of BBVA Compass (USA).
- Development of data loading scripts from .xls and .csv files.
- Generation of .pdf and .xls documents from database records.
- Requirements analysis and development timeline estimation.
Junior Full Stack Developer
Gran Manzana
12.2015 - 05.2016
- Development of an administration and user dashboard for a second-hand marketplace platform.
- Design and implementation of an instant messaging system using Node.js.
- Creation of a custom caching system for the MySQL database.
- In addition to the mentioned technologies, I also worked with native PHP, Google Maps API, jQuery, JavaScript, Node.js, JSON, XML, CSS3, Bootstrap, and HTML5.
Intern
Greetik Soluciones
06.2015 - 09.2015
- Development and maintenance of back-end and front-end using the Symfony framework, along with GitHub and Magallanes for version control and deployment.
- Utilized PHP, JavaScript, jQuery, MySQL, HTML5, and CSS3 in the development process.
Education
Grado en Ingeniería Informática - Ingeniería de Computadores
Universidad de Extremadura
09.2011 - 02.2017
Máster Oficial - Programación en JAVA y Administración de Bases de Datos de ORACLE
CICE
05.2016 - 10.2016
Curso De Administración De Servidores Sobre HADOOP
CETA-CIEMAT/UEX
Cáceres, Spain 04.2001 - 05.2023
Máster Online Experto en Bolsa y Mercados - undefined
Universidad de Alicante
09.2022 - 07.2022
Skills
End user support
Javascript
Error resolution
Incident management
Programming
API integration
Web services
Requirements gathering
Software development tools: JIRA, confluence
Performance improvement
Certification
Salesforce Certified Administrator (SCA), 20600121, 11/01/19
Personal Information
- Date of Birth: 07/25/93
- Gender: Hombre
- Nationality: España
- Driving License: B, A
Language Certifications
- First Certificate in English, Cambridge, B2, 02/01/15
- TOEFL, C1, 06/01/18
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
French
Elementary (A2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
IT Cloud Application Specialist
Axpo Iberia
01.2023 - Current
Máster Online Experto en Bolsa y Mercados - undefined
Universidad de Alicante
09.2022 - 07.2022
Salesforce Developer & Consultant / Technical Lead
Omega CRM Consulting
03.2019 - 09.2022
Full Stack Developer
ISID by Everis Group
03.2017 - 02.2019
Full Stack Developer
BBVA (by Aubays)
11.2016 - 03.2017
Máster Oficial - Programación en JAVA y Administración de Bases de Datos de ORACLE
CICE
05.2016 - 10.2016
Junior Full Stack Developer
Gran Manzana
12.2015 - 05.2016
Intern
Greetik Soluciones
06.2015 - 09.2015
Grado en Ingeniería Informática - Ingeniería de Computadores
Universidad de Extremadura
09.2011 - 02.2017
Curso De Administración De Servidores Sobre HADOOP
CETA-CIEMAT/UEX
04.2001 - 05.2023