Jade Sherezade Olivia Lemmer
Santa Eulària Des Riu
Summary
Highly motivated multitalented working bee with over 10 plus years extensive customer service, accounts payable and receivable experience. Also very talented in the creative field of fashion, art and recently gained expertise in the food industry.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Cook
Baron Ibiza
03.2018 - 09.2021
- 1. Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- 2. Planned menus for different events, seasons and customer requests.
- 3. Maintained food safety and sanitation standards.
- 4. Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- 5. Seasoned and cooked food according to recipes or personal judgment and experience.
Retail Salesperson
Star Ibiza ( BRAEZ )
04.2013 - 10.2015
- 1. Serving customers by helping them select products.
- 2. Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders, and pricing needs
- 3. Increased sales and customer satisfaction through personalized servicing
Accounts Payable and Receivable Specialist
GSUS Sindustries
02.2012 - 05.2013
- 1. Obtains revenue and pays invoices by verifying and completing payable and receivable
- transactions. Provided onsite training.
- 2. Monitored multiple databases to keep track of all company inventory.
- 3. Prepared correspondence, accounting and financial documents for analysis.
Accounts Receivable Specialist/Administrave Clerk
Boekel de Neree N.V
12.2008 - 02.2012
- 1. Secures revenue by verifying and posting receipts; resolving discrepancies.
- 2. Provides office services by implementing administrative systems, procedures, and policies, and
- monitoring administrative projects.
- 3. Provided onsite training.
- 4. Monitored multiple databases to keep track of all company inventory.
Billing Assistant
Allen & Overy
03.2008 - 11.2008
- 1. Researched and resolved billing discrepancies to enable accurate billing
- 2. Produced and mailed invoices, payment reminders and financial notices.
- 3. Reviewed and reconciled customer accounts to manage accuracy of payments.
Customer Relations Billing Representative
Telfort B.V.
01.2005 - 02.2008
- 1. Maintains revenue by establishing, implementing, and controlling billing system.
- 2. Resolved problems, improved operations and provided exceptional service.
Customer Service Representative/Administrative Clerk
UWV GAK
09.2002 - 12.2004
- 1. Serves customers by providing product and service information; resolving product and service
- problems.
- 2. Provides office services by implementing administrative systems, procedures, and policies, and
- monitoring administrative projects.
Customer Service Representative ICT Desk
ABN AMRO Bank
10.2001 - 08.2002
- 1. Serves customers by providing product and service information; resolving product and service problems.
Customer Service Representative/Administrative Clerk
VISA Credit Cards
03.2000 - 08.2001
- 1. Serves customers by providing product and service information; resolving product and service
- problems.
- 2. Provides office services by implementing administrative systems, procedures, and policies, and
- monitoring administrative projects.
Retail Salesperson
Various Companies
01.1993 - 12.2000
- 1. Shoebaloo ( 2000 )
- 2. Laundry Industry (1998)
- 3. Classic Western House (1998)
- 4. Sport Replay (1997-1998)
- 5. Pro Sport (1996)
- 6. Sasha Shoes (1996)
- 7. San Mauriz (1993)
- 8. Serving customers by helping them select products.
Education
Bachelor of Arts - Fashion Design
Gerrit Rietveld Academy
Amsterdam, The Netherlands 05.2007
BA in Psychology - Psychology
Open Universiteit Nederland
Amsterdam, The Netherlands 05.2005
High School Diploma -
Fons Vitae Lyceum And Sweelinck College
Amsterdam, The Netherlands 05.1998
Skills
- Customer Service
- Organization
- Attention to detail
- Creative problem solving
- Quick learner
- Out of box thinker
- Self motivated
Certification
1. Communicative and Callcenter training, helpdesk certificate ABN AMRO
2. Communicative en Callcenter training, helpdesk certificate VISA Credit Cards
3. Certificado Manipulador de Alimentos
4. Excel, Word for Windows, Microsoft Office, Outlook, SAP, Onguard, Oracle, Access
Languages
Dutch
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
German
Intermediate (B1)
Surinamese
Intermediate (B1)
Spanish
Elementary (A2)
French
Beginner (A1)
Timeline
Cook
Baron Ibiza
03.2018 - 09.2021
Retail Salesperson
Star Ibiza ( BRAEZ )
04.2013 - 10.2015
Accounts Payable and Receivable Specialist
GSUS Sindustries
02.2012 - 05.2013
Accounts Receivable Specialist/Administrave Clerk
Boekel de Neree N.V
12.2008 - 02.2012
Billing Assistant
Allen & Overy
03.2008 - 11.2008
Customer Relations Billing Representative
Telfort B.V.
01.2005 - 02.2008
Customer Service Representative/Administrative Clerk
UWV GAK
09.2002 - 12.2004
Customer Service Representative ICT Desk
ABN AMRO Bank
10.2001 - 08.2002
Customer Service Representative/Administrative Clerk
VISA Credit Cards
03.2000 - 08.2001
Retail Salesperson
Various Companies
01.1993 - 12.2000
Bachelor of Arts - Fashion Design
Gerrit Rietveld Academy
BA in Psychology - Psychology
Open Universiteit Nederland
High School Diploma -
Fons Vitae Lyceum And Sweelinck College
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