Summary
Overview
Work History
Education
Skills
Timeline
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Jaden Lessaris

Madrid

Summary

Skilled in exceptional customer service as well as being very adaptable to working in different environments. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Gallagher's Steakhouse
Boca Raton
03.2024 - 09.2024
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Greeted customers and escorted them to their tables.
  • Assisted with setting up banquet rooms for special events.
  • Directed customers to bar area in high-traffic times to increase drink sales.
  • Assigned seating arrangements based on customer preferences and restaurant policies.

Counter Server

Pasquale's and Sons' Pizza Company
Coral Springs
06.2020 - 08.2023
  • Used cash register to perform cash, credit and debit transactions.
  • Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Processed customer orders and accurately entered into order system.
  • Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
  • Calculated charges, issued bills and collected payments.
  • Demonstrated accurate cash handling and sales and managed cash debit and credit transactions.
  • Maintained a clean, organized and stocked work station.
  • Effectively multitasked within fast-paced environment.
  • Developed long-term relationships with customers, increasing repeat business.
  • Balanced drawers at the end of each shift.
  • Checked customer identification to verify legal drinking age.
  • Resolved customer complaints in a timely manner.
  • Restocked shelves throughout shift as needed.

Cashier

Family Bagels of Long Island
Coral Springs
09.2021 - 01.2022
  • Operated register for cash and credit card transactions.
  • Worked flexible schedules and extra shifts to help meet needs of the business.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Processed customer payments quickly and returned exact change and receipts.
  • Offered customers carry-out service at completion of transaction.
  • Performed other duties as assigned by management.

Education

BBA -

United Inernational Business School
Madrid Spain
06-2027

High School Diploma -

Bridgeway Academy
Catasauqua, PA
06-2023

Skills

  • Customer service
  • Conflict resolution
  • Organizational skills
  • Personable and friendly
  • QuickBooks
  • NAFTrack
  • ESB
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint

Timeline

Restaurant Hostess

Gallagher's Steakhouse
03.2024 - 09.2024

Cashier

Family Bagels of Long Island
09.2021 - 01.2022

Counter Server

Pasquale's and Sons' Pizza Company
06.2020 - 08.2023

BBA -

United Inernational Business School

High School Diploma -

Bridgeway Academy

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Jaden Lessaris