Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jack Davenport

Austin

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
01.2022 - 04.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Private Tutor

Self Employed
09.2018 - 12.2021
  • Met with parents to discuss student progress and address concerns.
  • Monitored student progress and provided feedback and support.
  • Used variety of teaching methods to successfully help wide range of students.
  • Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.

Cashier

Healthy Pet
08.2019 - 01.2020
  • Built relationships with customers to encourage repeat business.
  • Addressed customer needs and made product recommendations to increase sales.
  • Upsold additional products and services to customers, increasing revenue.
  • Operated cash register to record transactions accurately and efficiently.

Childcare Worker

Saint Peter's Episcopal Church
11.2016 - 05.2018
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Promoted good behavior with positive reinforcement methods.
  • Liaised with parents and guardians to discuss child progress.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.

Education

Bachelor of Arts - Political Science

St. Edward's University
Austin, TX
12.2021

High School Diploma -

Tivy High School
Kerrville, TX
05.2018

Skills

  • Conflict Resolution
  • Organization and Planning Skills
  • Customer Relations
  • Sales Expertise
  • Adaptable and Flexible
  • Hospitality and Accommodation

Certification

TEFL Certification, Canterbury English TEFL - June 2023

Languages

Spanish
Upper intermediate (B2)

Timeline

Barista

Starbucks
01.2022 - 04.2023

Cashier

Healthy Pet
08.2019 - 01.2020

Private Tutor

Self Employed
09.2018 - 12.2021

Childcare Worker

Saint Peter's Episcopal Church
11.2016 - 05.2018

Bachelor of Arts - Political Science

St. Edward's University

High School Diploma -

Tivy High School

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Jack Davenport