Izahbelle Bullerjahn Salazar
Torrevieja
Summary
I am a dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
5
5
Languages
Work History
Listing Agent
Bjurfors
Torrevieja
06.2022 - Current
- Designed and staged homes for optimum showings and photography.
- Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
- Reviewed and executed confidential documents, contracts and disclosures.
- Kept detailed list of local properties in Propertyware, continuously updating data to stay knowledgeable on markets and possible sales.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Customer Service Specialist
X-Tend Partners S.L
Torrevieja
10.2021 - 05.2022
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Applied basic sales strategy to engage customers and present solutions to suit individual needs.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Developed customer service improvement initiatives to decrease customer wait times.
Business Development Executive
Currencies Direct
Torrevieja
08.2019 - 04.2021
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
- Identified revenue opportunities by collaborating with distribution partners.
Customer Service Specialist
Webhelp
Torrevieja
08.2018 - 08.2019
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Applied basic sales strategy to engage customers and present solutions to suit individual needs.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Investigative Analyst
Försäkringskassan
Stockholm
04.2017 - 07.2018
- Worked with law enforcement, prosecutors and company representatives to handle caseload.
- Acquired background information from authorities and prepared subpoenas in conjunction with legal division.
- Collected sworn written and recorded statements backing up investigations.
- Produced comprehensive investigative reports and official correspondence for criminal prosecution.
Compliance Officer
24 Money
Stockholm
04.2016 - 03.2017
- Used different softwer to create reports to keep senior management informed of operations and progress of compliance efforts.
- Provided guidance, advice and training to improve business' understanding of related laws and regulatory requirements.
- Reviewed company forms, marketing materials and communication procedures for compliance with applicable laws and guidelines.
- Improved collection process via solicitation and analysis of feedback as well as detailed reporting.
Internal Affairs Investigator
Arbetsförmedlingen
Stockholm
06.2015 - 03.2016
- Substantiated validity and admissibility of evidence and preserved data integrity for court hearings.
- Identified labels and stored evidence properly to verify that it was safe and secure.
- Boosted productivity by training and guiding [Number] employees.
- Secured evidentiary information to reinforce findings and original claims.
Tax Auditor
Skatteverket
Stockholm
03.2006 - 12.2015
- Processed and adjusted tax forms by entering data into computer system and comparing with tax assessment data and data from previous year.
- Communicated and resolved technical and controversial tax matters with professional judgment.
- Prepared audit appointment letters, written audit findings and reports with recommendations.
- Examined and audited accounting and financial records with regard to compliance with personal property or business taxes as prescribed by law.
Criminal Investigator
NOA
Stockholm
01.2012 - 05.2015
- Marked off crime scenes and controlled access to protect evidence from tampering or loss.
- Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
- Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
- Collected crime scene evidence
Education
Master of Laws - Law
Stockholms Universitet
Stockholm 08.1999 - 05.2004
Skills
Appraisals
Timeline
Listing Agent
Bjurfors
06.2022 - Current
Customer Service Specialist
X-Tend Partners S.L
10.2021 - 05.2022
Business Development Executive
Currencies Direct
08.2019 - 04.2021
Customer Service Specialist
Webhelp
08.2018 - 08.2019
Investigative Analyst
Försäkringskassan
04.2017 - 07.2018
Compliance Officer
24 Money
04.2016 - 03.2017
Internal Affairs Investigator
Arbetsförmedlingen
06.2015 - 03.2016
Criminal Investigator
NOA
01.2012 - 05.2015
Tax Auditor
Skatteverket
03.2006 - 12.2015
Master of Laws - Law
Stockholms Universitet
08.1999 - 05.2004