Ivet Plana Roig
Reus
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Area Manager of Operations
Amazon
10.2021 - Current
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Developed processes to save on costs and prevent losses.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Site Manager
Berge
05.2020 - 10.2021
- Interviewed, hired, and trained new workers.
- Oversaw all daily office operations and equipment maintenance.
- Created weekly and monthly reports and presentations for management team.
- Maintained records and logs of work performed and materials and equipment used.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Area Manager of Operations
Leroy Merlin
07.2018 - 10.2019
- Devised and executed training plans for new and existing staff to support competency and compliance.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Analyzed market trends and customer feedback to develop new strategies for improving operations.
- Trained and guided team members to maintain high productivity and performance metrics.
Shift Manager
Brico Depot
06.2017 - 06.2018
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Tracked receipts, employee hours, and inventory movements.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Education
Master of Science - Business Management
EAE Business School
06.2021
Bachelor of Science - Economics
Rovira I Virgili
Reus06.2016
Skills
- Process Improvement
- Safety Compliance
- Time Management
- Decision Making
- Performance Measurement
- Problem Solving
- Organizational Skills
- Team Leadership
Timeline
Area Manager of Operations
Amazon
10.2021 - Current
Site Manager
Berge
05.2020 - 10.2021
Area Manager of Operations
Leroy Merlin
07.2018 - 10.2019
Shift Manager
Brico Depot
06.2017 - 06.2018
Master of Science - Business Management
EAE Business School
Bachelor of Science - Economics
Rovira I Virgili
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