Iuliana Costache

Conducting door to door visits to introduce and pitch telecomunications services ,such as internet,cable TV ,and phone plans to residents .

Engaging with homeowner and tenants to assess their telecomunications needs and preferences.

information about available telecomunication packages,pricing and promotions .

Colecting contact and information .

Following up with potential costumers to nurture leads and close sales .

Representing the company in a professional and corteous manner at all time.

• Informed current and potential customers about product updates, special offers and new products.
• Maintained excellent [Product or service] knowledge, communicating optimum benefits with clients for increased custom.
• Adapted presentation style to engage audiences of varied backgrounds and ages.
• Established and maintained positive relationships with clients for increased brand loyalty.

• Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
• Safely loaded and unloaded packages with zero material damage.
• Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
• Utilised hand-held devices to capture, document and communicate proof of delivery.
• Completed deliveries with smile and patient, personalised service.
• Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
• Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
• Preparing the order in-store and then distibuting it to costumers.
• Handlling the Ocado App.

• Maximised customer comfort by maintaining interior cleanliness of vehicle.
• Maintained calm and diplomacy to resolve passenger issues with [Number]% customer satisfaction.
• Arrived on time to customer appointments, maximising service efficiency.
• Guaranteed vehicle safety by regularly checking engine, oil and tyres.
• Improved service efficiencies by correctly identifying pick up points and optimum routes.
• Delivered outstanding customer experiences with friendly and professional approach.
• Used Google Maps and Garmin software to plan and follow best routes.
• Escorted elderly passengers and those with limited mobility from door-to-door.
• Cared for customer safety by dropping off at secure locations.

• Coordinated appointments with prospective buyers to showcase houses and plots.
• Guided homebuyers and sellers through process of short sales.
• Answered phone calls and emails from potential and existing customers.
• Managed and rented out rental properties.
• Marketed properties to buyers on waiting lists to increase viewings and offers.
• Updated online platforms with new listings to build buyer interest.

• Loadin and unloading goods onto the vehicle.
• Planning dwlivery routes to ensure efficient and timely deliveries.
• Verifing the accuracy of dwlivery orders and obtaining signatures or confirmation from recipients.
• Providing excellent custumer service by being courteous and professional durind deliveries.
• Organizated skills ,attention to detail,and the ability to work eficiently.
• Performed vehicle safety checks, identified issues and arranged prompt repair to minimise delivery disruptions.
• Interpreted maps effectively, following written and verbal directions as required to navigate optimal delivery routes.
• Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
• Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.

• Greeted guests and managed check-in and check-out procedures.
• Maintained tidy work area to promote cleanliness and quality standards.
• Provided guests with keys and directions to room locations.
• Answered and transferred calls to designated recipients.
• Monitored building entrances and exits to protect occupants from unwanted guests.
• Received and distributed incoming mail for occupants.
• Instructed maintenance staff to service rooms with known issues.
• Issued guest room keys with advice on location and access.

• Set company culture, facilitated communication and build cohesion between team members.
• Sourced initial funding to get business off the ground.
• Researched and identified potential business opportunities in untapped markets to drive revenue.
• Used exceptional skills in leadership, communication and team building to instill strong company-wide culture.
• Generated strategic business plan and budgets through market analysis and responsible fiscal management.
• Applied digital marketing tactics to drive business growth and awareness.
• Optimised flow and scheduling of daily operations for maximum productivity.

• Give all the help to my colleagues in the preparation of the recipes and cooking of the restaurant.
• Cooperated well with kitchen teams, improving workflow and raising working standards.
• Observed health and hygiene standards to minimise food contamination.
• Used kitchen equipment as instructed and to safety protocols.
• Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
• Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
• Kept kitchen areas clean, orderly and well-stocked for smooth service.
• Assisted in preparation of meals to exact recipes.
• Trained junior staff on kitchen processes to meet food preparation standards.

• Collaborated effectively with kitchen and waiting staff to facilitate smooth, efficient service outcomes.
• Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
• Oversaw kitchen operations for in-house dining and outside catering events, maintaining reliable, quality food service.
• Maintained strict food health, hygiene and safety standards for ongoing kitchen compliance.
• Checked freezer and refrigerator temperatures regularly, maintaining produce quality and safety.
• Prevented allergen cross-contamination through meticulous food preparation, cooking and plating.
• Utilised proper cleaning techniques to sanitise counters and utensils, enabling safe preparation of raw produce.
• Directed kitchen workflow to meet high-volume needs in busy restaurant environment.

• Managed bookings using Booker software to schedule, cancel and re-arrange [Timeframe] appointments.
• Answered [Number]+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
• Answered and helped resolve enquiries from clients, vendors and general public.
• Managed calendars, strategically scheduling appointments to maximise availability.
• Admitted guests into buildings to control site access.
• Reduced waiting times through effective time and resource management.
• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
• Screened and verified visitor IDs, maintaining security of personnel and office environment.