ISABELLA MORRIS

• Producing external communications content, including website updates, newsletters, social media, donor updates, and programme reports
• Gathering and synthesising programme stories and impact information from field teams in fragile and conflict-affected contexts
• Supporting ethical storytelling and communications by helping to highlight community perspectives and ensure that local voices are accurately represented in external and donor-facing materials
• Supporting donor engagement and fundraising activities, including campaign materials, funding research, and identification of calls for proposals/tenders
• Maintaining and updating CRM systems and donor/contact databases to support relationship management and fundraising processes
• Contributing to project planning and coordination processes in collaboration with programme and fundraising teams
• Supporting operational security tracking for staff travelling to high-risk contexts, contributing to internal risk awareness and coordination
• Participating in bilingual and cross-cultural coordination meetings with UK-based and international teams across multiple time zones

• Facilitate community-based educational and engagement activities for displaced and refugee participants from diverse cultural backgrounds
• Deliver inclusive English language and communication sessions adapted to varying educational levels and participant needs
• Support participant wellbeing, confidence-building, and social inclusion through intercultural facilitation and group engagement
• Contribute to safe, respectful, and supportive learning environments for vulnerable populations
• Coordinate with volunteers and programme staff to support activity delivery and participant engagement
• Support communication across multicultural groups in English- and Spanish-speaking contexts

• Design and deliver personalised lessons for child and adult learners, fostering confidence and skill development.
• Create interactive, inclusive materials suitable for online and in-person learning contexts.
• Utilise a range of digital platforms and interactive tools to engage diverse learners effectively.

Delivered English language teaching and informal education sessions for children and adults in community-based settings

• Supported local community initiatives through practical volunteering, including infrastructure support, kitchen assistance, and daily programme operations
• Contributed to running community activities in low-resource environments, adapting flexibly to changing needs and priorities
• Assisted with group coordination, activity preparation, and informal logistics for community-led projects
• Engaged in cross-cultural communication and collaboration within Spanish-speaking communities
• Developed strong adaptability, resilience, and problem-solving skills in dynamic field environments

• Provided independent advocacy support to vulnerable individuals accessing health, social care, and public services
• Supported service users in understanding their rights, communicating their needs, and engaging with decision-making processes
• Liaised with service providers and external stakeholders to support client communication and case progression
• Produced clear, accessible written communications and maintained accurate case-related documentation
• Supported individuals from diverse social and cultural backgrounds, including those experiencing vulnerability or barriers to accessing services
• Contributed to community outreach and engagement activities aimed at improving awareness of advocacy services

• Supported delivery of emergency response and community support programmes, assisting with operational coordination across active service areas
• Coordinated volunteer deployment, scheduling, and internal communications to ensure effective service delivery
• Maintained accurate records, databases, and reporting systems to support programme monitoring and compliance
• Assisted with logistical coordination for programme activities, ensuring timely delivery of operational requirements
• Supported communication between staff, volunteers, and service users in fast-paced humanitarian contexts
• Contributed to maintaining organised workflow systems during periods of high operational demand

• Supervised and coordinated a vaccination centre team, ensuring safe, efficient, and compliant service delivery in a high-volume public health environment
• Conducted staff briefings and coordinated daily operational workflows to maintain smooth service delivery
• Acted as a communication link between clinical staff, volunteers, and management to ensure accurate information flow and task coordination
• Supported adherence to safeguarding, health and safety, and clinical operational protocols during the COVID-19 vaccination rollout