Isabell Öjner
Palma de Mallorca
Summary
Resourceful and progressive, with over ten years of experience in leadership roles.
I excel in analyzing situations and markets, implementing practical solutions. Whether it's employees or clients,
my strength lies in understanding and meeting the person's needs. Comprehending people's needs not only fulfills me, but has consistently brought me to success throughout my career.
Overview
14
14
years of professional experience
Work History
Director
Engel & Völkers
Palma de Mallorca
05.2020 - Current
- Specialized in rentals within the luxury real estate segment
- Overseeing all procedures and operations
- Implementing new strategies and protocols
- Supervising, evaluating and mentoring staff members
- Recruitment and sales training
- Working hand in hand with developers creating "build to rent" concepts
- Creating relationships with collaborators, lawyers, and other key players within the sector
- Establishing and analysing performance metrics
- Monitoring and implementing regulatory changes
Manager
Rent a Home Mallorca
Palma de Mallorca
03.2015 - 10.2019
- Business development, planning, and implementing strategies for growth.
- Recruitment, staff training, and coaching.
- Writing and overseeing lease contracts, as well as listing and client agreements.
- Building relationships with external partners.
- Brand development.
- General real estate agent tasks.
- Achieved objectives, consistently hitting performance targets.
- Finally, I participated in meetings with investors and created an attractive package, together with the previous owner, in order to sell the department, which was successfully concluded
- After the sale concluded, I stayed at the sister company Buy a Home Mallorca, taking on the marketing department.
Managing Partner
Isla Mallorca Events
Palma de Mallorca
10.2012 - 03.2015
- Consulted with clients to determine event requirements, preferences, specifications, and vision
- Managed the event planning from start to finish, creating events according to target audience requirements, and budget
- Successfully obtained contract deals and services with suppliers
- Oversaw the setup, arrangement, and finalization of events, ensuring all aspects stayed within the client's vision and were created to high-quality standards
- Managed the general administration of events, such as bookings, budgets, and supplier correspondence
- Gathered event requirements, including venues, budgets, guest lists, catering, and event timelines, through face-to-face client meetings
- Administered contracts to deliver outstanding vendor coordination, timeline development, and day-of coordination services
- Planned, designed, and implemented all marketing, and participated in press.
- Attended networking events to promote the company brand
- Planned fundraiser events for various organisations
MICE & Event Coordinator
LifeXperiences
Palma de Mallorca
01.2011 - 09.2012
- Conducted sales for incentive trips.
- Provided tailor-made incentive plans to customers.
- Processed reservations and coordinated service providers, such as hotels, transfers, venues, and catering.
- Exhibited first-class customer service both in the online sales process, during site visits, and during events.
Education
Post graduate - Protocolo & Ceremonial
Centro De Educación Superior Felipe Moreno
Palma de Mallorca01.2011
Collage - Art
Kyrkeruds Folkhögskola
Årjäng, Sweden01.2006
High school - Social Studies
Gränna International Boarding School
Gränna, Sweden01.2003
Skills
- Recruiting and hiring
- Business development
- Operations management
- Staff development
- Customer service
- Strategic and goal oriented
- Performance tracking
- Cross cultural sales
- Team leadership
- Trilingual in spanish, english and swedish
- Industry knowledge
- Multitasking and organization
Timeline
Director
Engel & Völkers
05.2020 - Current
Manager
Rent a Home Mallorca
03.2015 - 10.2019
Managing Partner
Isla Mallorca Events
10.2012 - 03.2015
MICE & Event Coordinator
LifeXperiences
01.2011 - 09.2012
Post graduate - Protocolo & Ceremonial
Centro De Educación Superior Felipe Moreno
Collage - Art
Kyrkeruds Folkhögskola
High school - Social Studies
Gränna International Boarding School
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