Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Isabel ORTEGA

IBIZA
Isabel ORTEGA

Summary

Considering myself hardworking and passionate. Dedicated to F&B more than 20 years with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Adaptive and deadline-oriented consistently executes and completes multiple projects. Meticulous leader and strategic planner with comprehensive managerial , offering vision and motivational acumen, as well as excellent customer relations aptitude and relationship-building skills. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

14
years of professional experience

Work History

HOYO19 Golf Ibiza

GENERAL MANAGER & EVENT PLANNER
04.2023 - Current

Job overview

ART FULL IBIZA

EVENT COORDINATOR QATAR World Cup 2022
12.2022 - 01.2023

Job overview

  • Almost 2 month project in Doha, Qatar during World Cup 2022. Venue for 10.000 people, in a venue more than 25.000m2. Entertainment zone, beach club and food court.
  • Assistant in the execution of duties related to the production and organization of daily events.
  • In charge of solving all the incidents that could happened.
  • Supervising and planning the daily work. In charge of backstage, green rooms & catering, Arrival and departure of the artist at the venue.

Bibo y Lobito de Mar by Dani García

OPERATION MANAGER
07.2022 - 12.2022

Job overview

  • DOHA World Cup season 2022. In charge +150 employees
  • Managed purchasing, sales, marketing and customer account operations efficiently
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality

EL VIAJERO

GENERAL MANAGER
01.2022 - 06.2022

Job overview

Madrid, in charge +35 employees.

  • Implemented operational strategies and effectively built customer and employee loyalty

Ohana Poke House

FOUNDER OHANA POKE HOUSE
04.2018 - 02.2022

Job overview

Owner 2 Take away outlets, Chueca & Calle Lagasca. Madrid +15 employers 2018-2022

EL WILLY GROUP

EXECUTIVE MANAGER
12.2009 - 04.2018

Job overview

El Willy Group Shanghai , China 2009 - 2018 Trajectory in el Willy Group Company:

· December 2009 to May 2010; Assistant Manager , EL COCTEL , 1st . Speakeasy coctel bar in Shanghai .

· May 2010 to February 2012; Events & Assistant Manager elWilly restaurant. Working for H&M, Chanel, Loewe.

· February 2012; Promoted to General Manager elWilly restaurant.

· April 2013; Opening Elefante Restaurant . Mediterranean Tapas.

· May 2013; Become el Willy company partner .

· Jan 2014; Promoted to Executive Manager of el Willy group.

· March 2014; Opening Tomatito Shanghai , Spanish casual concept.

· April 2015; Opening la Paloma HK, Spanish tapas concept.

· December 2016; Opening Tomatito Manila .

· September 2017: Opening BINK, Holland, international food with a Spanish Twist.

· Dec 2017; Opening Tomatito HCM , Vietnam .

First and foremost, I was the General Manager at El Willy restaurants in Shanghai, el Willy, Elefante and Tomatito.

As Executive Manager in El Willy Group, Responsible for new openings , including training staff , drink menu creation, costing, budgets. +250 employers

Achiving 3 years in a row the best Spanish restaurant in Shanghai.

Working with head chef to create new menus , menus for catering & events, SOP’s, KPi

However, as part of our leadership team, I was not only responsible for all front of the house operations and staff in Shanghai, also for seeking new business opportunities for the group. Since I joined the leadership team, we have opened few new successful venues in Asia and the Netherlands. 250+ employers. Reporting to CEO.

Education

CARDENAL CISNEROS
MADRID, SPAIN

High School Diploma

University Overview

CENTRO IES
MADRID, SPAIN

DIPLOMA from DIPLOMA SECRETARY

University Overview

YPO ROCKEFELLER HABITS COURSE, SCALLING UP
MACAO

No Degree

University Overview

Skills

  • Cost control
  • Conflict resolution
  • Recipe and menu planning
  • Interpersonal skill
  • Effective communication
  • Work in multicultural environments
  • Task planning
  • Emotional intelligence
  • Integrity and honesty
  • Organization capacity
  • Continuous learning
  • Team-work

Timeline

GENERAL MANAGER & EVENT PLANNER
HOYO19 Golf Ibiza
04.2023 - Current
EVENT COORDINATOR QATAR World Cup 2022
ART FULL IBIZA
12.2022 - 01.2023
OPERATION MANAGER
Bibo y Lobito de Mar by Dani García
07.2022 - 12.2022
GENERAL MANAGER
EL VIAJERO
01.2022 - 06.2022
FOUNDER OHANA POKE HOUSE
Ohana Poke House
04.2018 - 02.2022
EXECUTIVE MANAGER
EL WILLY GROUP
12.2009 - 04.2018
CARDENAL CISNEROS
High School Diploma
CENTRO IES
DIPLOMA from DIPLOMA SECRETARY
YPO ROCKEFELLER HABITS COURSE, SCALLING UP
No Degree
Isabel ORTEGA