IRYNA TSEPOUKHOVA

Managed HR transformation projects aimed at evolving People Office practices to support rapid company growth and organizational development.

Simultaneously led 2-4 cross-functional projects, coordinating teams of up to 15 stakeholders across Talent Acquisition, HR Business Partners, Learning & Development, Compensation & Benefits, Legal, Finance, and Security.

PROJECTS AND ACHIEVEMENTS:

1. Global Recruitment Revamp:

• Led the end-to-end implementation of the Greenhouse ATS.
• Redesigned global hiring processes and SLAs for the Talent Acquisition team.
• Reduced time-to-hire to 3 months for technical roles and 2 months for corporate roles.
• Tripled employee referral rate.
• Increased quality of hire to 92%.
• Improved candidate experience score by 20%.
• Boosted Talent Acquisition team eNPS by 8 points through improved workflows and collaboration.

2. Performance Management:

• Redesigned the performance evaluation framework, transitioning from a basic stop/start/continue 360 feedback approach to a structured assessment of professional skills and behavioral traits.
• Developed skill matrices for key technical roles.
• Co-developed soft-skill competencies with the L&D team for three employee levels: individual contributors, middle managers, and senior managers.
• Launched a new performance evaluation framework alongside a new bonus system, linking to individual performance outcomes and company business results.

3. Key Employees Retention Program:

• Identified the top 50 company experts using a data-driven model based on the PageRank algorithm.
• Designed a tailored benefits program and restructured decision-making processes to increase expert engagement in strategic initiatives.
• Achieved 0% turnover among key experts in the first year of implementation.

4. HRIS Implementation:

• Led successful transition from BambooHR to HiBob, optimizing HR operations.

5. Culture & Ethics Initiatives:

• Launched Code of Conduct, Nondiscrimination, and Anti-Harassment global policies.
• Established a whistleblowing process and an Ethics Committee to address reported cases.
• Launched the Culture Ambassador program to strengthen employee engagement and cultural alignment.
• Facilitated Diversity & Inclusion trainings and workshops.
• Embedded company values into onboarding, performance management, and offboarding processes.

• Built and Led a High-Performing Team: Recruited and assembled a team of 20 senior tech professionals from scratch, delivering high-quality software solutions for Trello (Atlassian, USA).
• Direct Client Collaboration: Worked closely with Atlassian management to ensure alignment on priorities and deliverables, enabling on-time delivery of key Trello features and achieving high client impact.
• Stakeholder Alignment: Aligned diverse objectives across multiple stakeholders and organizational levels, ensuring consensus and supporting the client's strategic priorities.
• Established Consistent Project Processes: Managed day-to-day operations, including scope, schedule, and budget, ensuring on-time delivery of client objectives and high project quality.
• Budget and Financial Oversight: Managed project budgets of $3M+, overseeing resource allocation, invoice processing, revenue forecasting, and compensation adjustments to deliver client projects efficiently.
• Task Coordination and Scheduling: Led sprint planning, SCRUM events, and task prioritization, resolving issues quickly to maintain project velocity and quality.
• Risk Management: Proactively identified and mitigated project risks, including effective crisis management during COVID-19 and the war in Ukraine, ensuring project continuity for the client.
• Team Performance Reviews: Conducted evaluations and coaching, enhancing team motivation and productivity, directly contributing to successful client deliverables.
• Corporate Communication: Kept the team informed of company updates and corporate news, ensuring transparency and alignment, supporting uninterrupted project execution.
• Project Documentation Management: Developed and maintained project documents, ensuring accuracy and traceability for client reporting.

• After my promotion to a Senior position, I took on HR Business Partner responsibilities for the company's key talent, including distinguished software architects, technical leads, and senior developers with unique expertise (total headcount of 450+ employees).
• Advised leaders and managers on tailored HR initiatives to support this high-impact group while aligning with business objectives.
• My focus was on fostering collaboration, retaining top talent, and enabling leadership development to maximize their contributions.
• Using data-driven insights and a strategic approach, I created an environment where critical technical experts thrived and delivered exceptional value.

• Acted as a strategic HR partner to company management, providing consultation, coaching, and guidance to drive people excellence, engagement, and team performance.
• Data-Driven HR Advisory: Gathered and analyzed key HR metrics (eNPS, ESAT, turnover, attrition, promotion/internal mobility, time-to-hire, training completion, etc.) to inform leadership decisions and guide HR initiatives.
• Onboarding & Talent Integration: Led and enhanced onboarding processes for management-level hires to ensure smooth integration, role clarity, and early productivity.
• Leadership Coaching & Development: Coached managers on performance conversations, talent development, feedback frameworks, employee motivation, and leadership effectiveness.
• Workforce Planning & Talent Strategy: Supported workforce planning, succession mapping, and talent reviews to ensure readiness for future business needs.
• Performance Management: Managed the performance management cycle within the Delivery Unit, improving goal alignment and performance calibration.
• Total Rewards & Compensation Support: Oversaw compensation processes, including salary reviews, bonus allocations, and budget planning, ensuring internal equity and market alignment.
• Employee Relations & Conflict Resolution: Facilitated conflict resolution, coached teams through change, and promoted a productive, respectful work environment.
• HR Compliance & Ethics: Ensured compliance with labor laws, internal policies, and ethical HR practices across the business unit.
• Talent Development Enablement: Facilitated team development sessions, career discussions, and coaching circles to foster a learning culture and build organizational capabilities.
• HR Project Leadership: Partnered with cross-functional HR teams (TA, L&D, Comp & Ben, People Ops) to drive HR initiatives and continuously improve HR processes.

• Talent Development & Onboarding: Led onboarding, career pathing, and promotion planning initiatives.
• Performance Management: Managed performance review cycles and supported leaders in setting and evaluating employee goals.
• Compensation & Financial Support: Oversaw salary processes and managed compensation planning and financial forecasting for the respective business unit.
• Employee Engagement & Retention: Strengthened engagement and reduced turnover through strategic HR support and dismissal prevention strategies.
• HR Compliance & Advisory: Provided guidance on employment law, policies, and ethical HR practices, fostering a fair and transparent work environment.

• Specialized in tax law, civil, and administrative cases, supporting attorneys with case preparation, research, and documentation.
• Represented clients in civil and administrative courts of first to third instance.

• Represented the company in dealings with government agencies and courts, handling civil and commercial cases, contracts, and tax-related claims.
• Assisted with legal documentation, contract drafting, statutory changes, and provided guidance to the Legal Affairs Department.