Iryna Piatrova
Recepcionista
Palma de Mallorca
Profil professionnel
Multilingual and results-oriented professional with extensive experience in guiding services, property management, and caregiving. Highly organized and dependable with strong interpersonal and communication skills. Dedicated to excellence, self-improvement and providing outstanding service in multicultural environments.
Vue d'ensemble
7
7
years of professional experience
1991
1991
years of post-secondary education
Expérience
Tour Guide
Kaleidoskop Excursions S.L.L.
Palma de Mallorca
04.2024 - 09.2024
- Delivered high-quality guiding services for TUI excursions
Kitchen assistant
Escuela de Consciencia Zuma Reyo
Palma de Mallorca
10.2020 - 12.2023
Property Manager
07.2018 - 09.2019
- Managed tenant relations, including rent collection and handling complaints/emergencies
- Organized and facilitated move-ins and move-outs
Caregiver
07.2017 - 06.2018
- Assisted clients with basic and medical needs
- Provided companionship and performed housekeeping duties
Formation
High School Diploma -
Service in Bar and Restaurant - undefined
Escuela Tecnica Profesional
Vegetarian cuisine and special cuisine for food intolerances - undefined
Infoser New Technologies
High-End Retouching Course - undefined
Photoshop Courses - undefined
Natalia Rapopport, Anton Kamnev
Balearic Islands Tourism School - undefined
Trade School: Customer Service Specialist - undefined
01.1996 - 01.1997
Further Education College - undefined
Compétences
- Well-organized
- Calm
- Motivated
- Hardworking
- Optimistic
- Punctual
- Proficient in Microsoft Word
- Proficient in Lightroom
- Licensed driver
- Strong problem-solving skills
- Strong organizational skills
- Écoute active des besoins des clients
- Disponibilité
- Analyse rapide du comportement du groupe
- Connaissance des premiers secours
- Compétences administratives
- Compétences en présentation
- Flexibilité horaire
- Suivi des impayés
- Logiciels CRM
- Maîtrise des langues
Personnalisé
- Yoga
- Nature
- Self-improvement
- Books
- Language learning
- Travel
Informations complémentaires
- Art
- Arts créatifs
- Passion pour le théâtre
- Passion pour le cinéma et la photographie
- Lecture
- Photographie
- Arts plastiques
- Gastronomie
Langues
Espagnol
Opérationnel
Allemand
Courant
Anglais
Courant
Français
Courant
Russe
Langue maternelle
Polonais
Courant
Chronologie
Tour Guide
Kaleidoskop Excursions S.L.L.
04.2024 - 09.2024
Kitchen assistant
Escuela de Consciencia Zuma Reyo
10.2020 - 12.2023
Property Manager
07.2018 - 09.2019
Caregiver
07.2017 - 06.2018
Trade School: Customer Service Specialist - undefined
01.1996 - 01.1997
Service in Bar and Restaurant - undefined
Escuela Tecnica Profesional
Vegetarian cuisine and special cuisine for food intolerances - undefined
Infoser New Technologies
High-End Retouching Course - undefined
Photoshop Courses - undefined
Natalia Rapopport, Anton Kamnev
Balearic Islands Tourism School - undefined
Further Education College - undefined
High School Diploma -
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