IRENE POLITANO
Barcelona,B
Summary
Smart Strategic Deal Manager with solid background working in highly dynamic and complex business environments. Strong analytical and negotiation skills with keen eye for complex data. Reliable and committed to working collaboratively with clients and internal stakeholders.
Overview
16
16
years of professional experience
Work History
Strategic Deal Manager - EMEA
QLIK
09.2021 - Current
- Leverage advanced analytical skills to evaluate potential risks associated with proposed deals, providing valuable insights that informed decision-making processes.
- Develop strong relationships with key stakeholders, establishing trust and credibility among clients and colleagues alike.
- Increase overall efficiency by streamlining internal approval processes for deals under review.
Strategic Deal Analyst - EMEA
QLIK
02.2019 - 09.2021
- Support EMEA Sales Executive during negotiation process of large and complex deals.
- Assist with non-standard deal requests obtaining all approvals needed to guarantee seamless and speedy quote approval process.
- Conduct regular reviews of deals and identified areas for improvement
Sales Operations Administrator - EMEA
QLIK
05.2017 - 02.2019
- Support EMEA Sales Executive team on complex quotation management, processes, and systems
- Deliver enablement sessions and training to Sales Executives
- Evaluate current processes and offer recommendations for areas of improvement.
Sales Operations - Tech
ORACLE
06.2015 - 01.2017
- Create, manage and send quotes for approval
- Tracking progress of deals and manage approval requests and escalations
- Responsible for training new hires and coaching Sales Account Managers team.
Corporate Client Operations - EMEA
CITI BANK
07.2014 - 02.2015
- Increased customer retention rates by consistently delivering exceptional service experiences through close monitoring of client interactions.
Credit and Collection Agent – B2B
HERTZ
07.2013 - 06.2014
- Reconciled debtor accounts regularly by verifying payments made against outstanding balances as well as resolving discrepancies when necessary.
Damage Collection - Claims Handler
HERTZ
10.2009 - 06.2013
- Conducted detailed investigations of complex cases, leading to more informed decisions and reduced risk of potential fraud
Customer sales and service agent
HERTZ
06.2008 - 10.2009
- Proven ability to develop and implement creative solutions to complex problems.
Education
Master of Arts - European Studies
Università Degli Studi Di Catania
Catania, Italy06.2007
ERASMUS European Exchange Program
Malaga, Spain2005
Skills
- Deal Structuring
- SAAS
- Problem Solving
- Business Strategy
- Sales Enablement
- Teamwork
- Contract Negotiation
- Business Intelligence
Languages
Native Italian
Fluent business English
Fluent business Spanish
Timeline
Strategic Deal Manager - EMEA
QLIK
09.2021 - Current
Strategic Deal Analyst - EMEA
QLIK
02.2019 - 09.2021
Sales Operations Administrator - EMEA
QLIK
05.2017 - 02.2019
Sales Operations - Tech
ORACLE
06.2015 - 01.2017
Corporate Client Operations - EMEA
CITI BANK
07.2014 - 02.2015
Credit and Collection Agent – B2B
HERTZ
07.2013 - 06.2014
Damage Collection - Claims Handler
HERTZ
10.2009 - 06.2013
Customer sales and service agent
HERTZ
06.2008 - 10.2009
Master of Arts - European Studies
Università Degli Studi Di Catania
ERASMUS European Exchange Program
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