Summary
Overview
Work History
Education
Skills
Languages
Timeline
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IRENE MAROTO NIETO

Madrid,M

Summary

Driven by a results-focused approach, I leveraged my expertise in document processing at the Ministry of Justice to streamline operations, enhancing efficiency and compliance.

My background in sales and marketing, underscored by a proven track record in business development and customer service, has consistently driven growth and client satisfaction across diverse industries.

Overview

16
16
years of professional experience

Work History

INMIGRATION PROCESSING CLERK

MINISTRY OF JUSTICE
10.2021 - Current
  • Reduced document processing time by streamlining data entry procedures and implementing standardized templates.
  • Created registrations for the attorneys of justice to review.


  • Utilized specialized software tools for accurate data entry, maintaining up-to-date skills with relevant technology platforms.
  • Ensured compliance with regulatory requirements through diligent monitoring of submitted documentation for completeness and consistency.
  • Improved data accuracy by diligently reviewing and verifying information on processing documents.
  • Administrative procedures, processing documental formalities for the nationality approval inscription. Registry of citizens at the Central Civil Registry.
  • Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
  • Verified personal information by analyzing existing evidence on file .

TERRITORY MANAGER

BRITISH AMERICAN TOBBACCO
08.2016 - 06.2021
  • Managed over 350 accounts within SPAIN.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Trained and mentored sales representatives in sales techniques and strategies.
  • Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
  • Researched competitor activity and used findings to develop sales growth strategies.
  • Implemented successful sales strategies to drive revenue growth and exceed quarterly quotas consistently.
  • Negotiated contracts skillfully, securing long-term agreements with clients that contributed significantly to revenue growth.
  • Identified opportunities for upselling and cross-selling, resulting in increased average deal size.
  • Provided insightful feedback on market trends and competitor activities that informed strategic planning decisions at an organizational level.
  • Collaborated with cross-functional teams to ensure seamless product implementation and support for clients.
  • Coordinated closely with colleagues from various departments such as marketing, finance, supply chain management, or customer support teams ensuring successful project completion and client satisfaction.
  • Consistently met or exceeded monthly quotas by adopting a proactive approach to lead generation, relationship management, and closing deals.
  • Delivered engaging product demonstrations to prospective clients, showcasing features and benefits that aligned with their requirements.
  • Developed and maintained strong working relationships with professionals within assigned territory.

MAKE UP ARTIST

MYER CBD NAPOLEON PERDIS
03.2015 - 03.2016
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Sanitized makeup tools to avoid spread of infection.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
  • Demonstrated and explained use of different beauty products to educate customers.
  • Increased customer loyalty through exceptional service and tailored makeup applications.

Senior Key Account Manager IT

LLEIDA.NET NETWORKS.
01.2013 - 12.2013
  • Implemented process improvements within the key accounts division, enhancing efficiency levels across the team.
  • Identified opportunities for upselling within existing accounts, resulting in increased revenue generation.
  • Facilitated successful contract renewals by proactively addressing client concerns before they became obstacles, ensuring continued business partnerships.
  • Increased client retention by developing and implementing customized account management strategies.
  • Managed a diverse portfolio of key accounts, ensuring consistent revenue streams and business expansion opportunities.
  • Played an instrumental role in winning new business through targeted prospecting and relationship building activities.
  • Delivered informative presentations on product offerings at conferences and trade shows, sparking interest among potential clients.
  • Built and maintained strong client relationships to drive business growth.
  • Analyzed sales and customer data to identify trends and opportunities for increased profitability.
  • Created sales forecasts to target daily, monthly and yearly objectives.

Clerk Processor

Ministry Of Justice
11.2009 - 07.2011
  • Expedited civil processes by serving legal documents efficiently and accurately as required by law.
  • Delivered subpoenas and summonses to promote timely attendance at hearings, expediting the judicial process.
  • Ensured smooth court proceedings by managing case schedules and maintaining effective communication with all parties involved.
  • Coordinated with various departments to ensure proper allocation of resources for upcoming cases.
  • Assisted in the enforcement of court orders by coordinating with relevant authorities and monitoring case progress.
  • Contributed to an efficient trial process by managing exhibits presented in courtrooms during hearings or trials.
  • Managed sensitive documents for accurate record-keeping, contributing to a more organized legal system.
  • Provided information and direction to general public.

SALES AND MARKETING MANAGER

METAFASE.NIVEA BDF. CHANEL
04.2008 - 08.2009
  • Conducted market research to identify new business opportunities and stay ahead of industry trends.
  • Analyzed sales and marketing data for improved strategies.
  • Improved brand visibility with well-executed promotional campaigns and engaging social media content.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Launched innovative products with strategic marketing plans that generated significant buzz within target markets.
  • Established performance metrics, tracking progress towards goals and making adjustments as necessary.
  • Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
  • Excelled in territory management, optimizing travel routes for maximum client engagement and time efficiency.
  • Organized promotional events and interacted with community to increase sales volume.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.

Education

LAW DEGREE
MADRID

MASTER IN BUSINESS ADMINISTRATION , TRADE SPECIALI

MBA INTERNATIONAL TRADE

INTERNATIONAL TRADE
SYDNEY

INTERNATIONAL BUSINESS
SYDNEY

Skills

  • Searching records
  • Deadline-oriented
  • Filing systems
  • Workload Management
  • Document processing
  • Data Verification
  • Information Management
  • Producing reports
  • Presentations
  • Customer Service
  • Policy Review
  • Sales Presentations
  • Marketing Analytics
  • Competitive Analysis
  • Product Launches
  • Team Leadership
  • Business growth and retention
  • Sales Tracking
  • Business Development
  • Account development
  • Business Analytics

Languages

Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

INMIGRATION PROCESSING CLERK

MINISTRY OF JUSTICE
10.2021 - Current

TERRITORY MANAGER

BRITISH AMERICAN TOBBACCO
08.2016 - 06.2021

MAKE UP ARTIST

MYER CBD NAPOLEON PERDIS
03.2015 - 03.2016

Senior Key Account Manager IT

LLEIDA.NET NETWORKS.
01.2013 - 12.2013

Clerk Processor

Ministry Of Justice
11.2009 - 07.2011

SALES AND MARKETING MANAGER

METAFASE.NIVEA BDF. CHANEL
04.2008 - 08.2009

LAW DEGREE

MASTER IN BUSINESS ADMINISTRATION , TRADE SPECIALI

MBA INTERNATIONAL TRADE

INTERNATIONAL TRADE

INTERNATIONAL BUSINESS

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IRENE MAROTO NIETO