IRENE DE CECILIO DE CARLOS
E-Commerce Business Operations Manager
Summary
Business operations professional with solid foundation in driving operational success and improving organizational performance. Known for fostering collaborative environments and adapting to evolving business needs. Skilled in process optimization and team leadership, consistently delivering results.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Business Operations Manager
GROW NUTRITION
03.2025 - Current
- Company Overview: Spanish Brand Specialized in High-quality Nutritional Supplements
- Spearhead the launch of new products-including Collagen, Vitamin D3, Omega 3, and Protein flavors-leading to an increase in sales and subscriptions, strengthening revenue streams and financial stability.
- Oversee warehouse operations and coordinate with supply chain partners to ensure accurate inventory handling, stock availability, and alignment with monthly sales targets and safety standards.
- Negotiate with national and international suppliers to expand the product range and led the successful launch of Amazon and pharmaceutical sales, increasing distribution reach and boosting profitability.
- Work cross-functionally as Product Owner to reduce churn and grow subscriptions; utilized tools like Python, Excel, Shopify, and Amphora to generate KPIs and inform strategic decisions within a structured OKR framework.
- Implemented cost-saving measures, reducing operational expenses without sacrificing quality or productivity.
- Maximized revenue generation through effective sales strategies and market analysis insights.
B2C E-commerce Logistics & Operations Specialist
DECATHLON
11.2024 - 02.2025
- Company Overview: Global Sports Retailer
- Oversaw end-to-end inventory management, warehousing, labeling, and distribution of over 50,000 SKUs with diverse shapes, sizes, and weights - ensuring timely delivery to 170+ retail stores across Spain and nationwide individual customers.
- Coordinated the daily centralized dispatch of pallets through 10+ major couriers (GLS, Celeritas, SEUR, etc.), optimizing shipping operations and ensuring on-time performance across all logistics partners using logistics software such as Twist and VIEW, alongside Excel.
Indirect Procurement Specialist
MAPFRE
07.2024 - 10.2024
- Company Overview: Spanish Multinational Insurance Company
- Directed and guided supplier communications throughout the homologation process to ensure timely execution, proper documentation, and regulatory compliance on both national and international levels.
- Managed and optimized the homologation of 1,500+ indirect suppliers using SAP Ariba, improving operational efficiency and ensuring consistent compliance across the supply chain and collaborated in the legal review and verification of supplier documentation.
- Spanish Multinational Insurance Company
- Developed and maintained detailed records of all procurement activities for accurate tracking and reporting purposes.
- Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
Spanish Market Procurement Trainee in the Financial Department
ROCHE
09.2023 - 02.2024
- Company Overview: Swiss Multinational Healthcare Company
- Participated in strategic decision-making with stakeholders to define required standards, ISOs, and sustainability measures for supplier homologation, while also staying informed about supplier contest conditions including budget and legal factors.
- Monitored and evaluated supplier performance, contributing to routine meetings for updating Risk Supplier Categories classification and tracking over 500 suppliers.
- Assisted senior procurement team members with sourcing new suppliers to diversify procurement options and reduce risk.
Data Analyst Supply Chain Trainee in the Operations Department
ROCHE
09.2023 - 02.2024
- Company Overview: Swiss Multinational Healthcare Company
- Developed a Python-based algorithm for software V10, enabling efficient and sustainable distribution of daily orders using historical data from over 1,300 clients across both room temperature and cold product categories.
- Conducted large-scale data analysis with Python and analytical tools to extract KPIs, support strategic execution, and deliver follow-up presentations summarizing project outcomes to senior leadership.
- Used statistical methods to analyze data and generate useful business reports.
Junior Operations Manager - Procurement, Supply Chain & Import Department B2B & B2C
HÄRNNETT & LINNERMAN
01.2021 - 01.2022
- Company Overview: Leader in Automatic Machinery Distribution
- Partnered with the CEO and CFO to manage daily logistics and operations, addressing a 306% spike in 20ft and 40ft container freight costs (due to COVID-19 and the Suez Canal blockage), achieving cost reductions on each transoceanic shipment.
- Managed end-to-end import operations, ensuring communication with stakeholders, correct execution of customs documentation, and on-time delivery of goods to support an efficient supply chain.
- Coordinated weekly with 30+ global suppliers and engineers-especially in Asia and Turkey-to oversee real-time tracking by sea, land, and air, maintain inventory levels, and facilitate purchases, offers, and technical repairs both in stock and on-site.
Education
MBA - Management
IE BUSINESS SCHOOL
05.2022 - 07.2023
Postgraduate Degree - Pharmaceutical Management
UNIVERSIDAD CEU SAN PABLO
09.2023 - 03.2024
Bachelor's Degree - Biotechnology Engineering
UNIVERSIDAD FRANCISCO DE VITORIA
09.2015 - 06.2020
Timeline
Business Operations Manager
GROW NUTRITION
03.2025 - Current
B2C E-commerce Logistics & Operations Specialist
DECATHLON
11.2024 - 02.2025
Indirect Procurement Specialist
MAPFRE
07.2024 - 10.2024
Spanish Market Procurement Trainee in the Financial Department
ROCHE
09.2023 - 02.2024
Data Analyst Supply Chain Trainee in the Operations Department
ROCHE
09.2023 - 02.2024
Postgraduate Degree - Pharmaceutical Management
UNIVERSIDAD CEU SAN PABLO
09.2023 - 03.2024
MBA - Management
IE BUSINESS SCHOOL
05.2022 - 07.2023
Junior Operations Manager - Procurement, Supply Chain & Import Department B2B & B2C
HÄRNNETT & LINNERMAN
01.2021 - 01.2022
Bachelor's Degree - Biotechnology Engineering
UNIVERSIDAD FRANCISCO DE VITORIA
09.2015 - 06.2020
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