Ioana Paslariu
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
16
16
years of professional experience
Work History
Team Lead
Atento
06.2022 - Current
- Prepare reports on management indicators.
- Present results.
- Manage the team.
- Develop and execute test cases, and identify and report defects.
- Ensure the application meets the required functionality and performance standards.
- Document test results and contribute to the overall test strategy.
Team Leader
Pharmconnect Services
Brasov
09.2014 - 06.2020
- Prepare reports and update management indicators.
- Monitor calls, providing improvement proposals and feedback.
- Supervise the performance of subordinate employees and follow up on their achievements.
Medical representative by telephone
Pharmconnect Services
Brasov
04.2014 - 08.2014
- Telephone promotion of the company's established products to physicians and pharmacies.
- Updating customer database.
Store Manager
Marionnaud
Brasov
06.2010 - 03.2014
- Management and coordination of the activity within the store
- KPI´s control.
Beauty Adviser
Marionnaud
Brasov
08.2008 - 05.2010
- The exclusive sale and promotion of products belonging to the business group.
- Complete the sales process by packaging the products and marking them on the cash register.
- Perform quantitative and qualitative goods receipts, according to the accompanying documents.
- Participate in the periodic inventory.
Education
Degree in Sociology -
University "Transilvany" of Brasov
Brasov06.2010
Skills
- Time Management
- Ability to Work in a Team
- Customer Service
- Adaptability
- Fast Learner
- Highly responsible and reliable
- Excellent communication skills
- Ability to understand and apply new procedures
- Orientation towards achieving objectives and obtaining results
- Coaching and Mentoring
- Key Performance Indicators
- Quality Control
Languages
- Spanish; Castilian
- English
- Romanian
References
- Florin Bota Catana, Pharmconnect Services, florinbota777@gmail.com, +447561531539
- Nicoleta Fernoaga Braner, Marionnaud, nicoletabroaner@gmail.com, +31631066414
Languages
Romanian
First Language
English
Advanced (C1)
C1
Spanish
Advanced (C1)
C1
Timeline
Team Lead
Atento
06.2022 - Current
Team Leader
Pharmconnect Services
09.2014 - 06.2020
Medical representative by telephone
Pharmconnect Services
04.2014 - 08.2014
Store Manager
Marionnaud
06.2010 - 03.2014
Beauty Adviser
Marionnaud
08.2008 - 05.2010
Degree in Sociology -
University "Transilvany" of Brasov
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