Inês Delgado
Eivissa
Summary
Skilled stewardess with experience in providing high-quality customer service in the Hospitality industry. Strengths include strong interpersonal skills, ability to handle stressful situations with grace, and comprehensive knowledge of safety procedures. Have consistently overcome guest expectations by maintaining a positive attitude and prioritizing service excellence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Front Office, Night Audit
7 Pines Resort
Ibiza
08.2024 - Current
Housekeeping Coordinator
7 Pines Resort
Ibiza
04.2023 - 08.2024
Front Office Agent
Hotel Mont Vallon
Meribel
12.2023 - 04.2024
Executive Housekeeping Manager
Fahrenheit Seven
Val Thorens
10.2021 - 03.2023
Housekeeping Supervisor
7 Pines Resort
Ibiza
04.2018 - 11.2018
Front Office Agent
Sheraton Port Douglas
Port Douglas
10.2016 - 03.2017
Stewardess
Seabourn Cruise Line
06.2015 - 01.2016
Public Relations
Ibizaboatparty
Ibiza
07.2014 - 09.2014
Public Relations Manager
Kuta Town House Apartments
Bali
06.2013 - 06.2014
Front Office Agent
Hotel Aqua Pedra dos Bicos
Albufeira
03.2012 - 10.2012
Education
Bachelor's Degree - Tourism And Hospitality
University of Algarve, School Of Management
Portugal07-2012
Some College (No Degree) - Communication, Marketing, Public Relations
Vocational School of Rio Maior
Portugal06-2008
Skills
- Teamwork
- Problem Solving
- Customer Service
- Conflict Management
- Training
- Multitasking
- Attention to Details
- Organizational Skills
Languages
Portuguese
First Language
English
Advanced (C1)
C1
Spanish
Advanced (C1)
C1
French
Advanced (C1)
C1
Certification
- Basic Safety Training, STCW-78/10, Nedland School December 2024
- Passenger Vessel Training, Regulation VI STCW, Nedland School, April 2025
- PER Training, Recreational Craft Skipper, Nedland School Ibiza, April 2025
Professional Courses
- Cocktail Training, Tourism School of Baleares - 35H
- Training Grade B - Wine Service, Tourism School of Baleares - 90H
- Mindfullness, Positive Psychology Expert Course, IEPP-Spain - 500H
References
References available upon request.
Timeline
Front Office, Night Audit
7 Pines Resort
08.2024 - Current
Front Office Agent
Hotel Mont Vallon
12.2023 - 04.2024
Housekeeping Coordinator
7 Pines Resort
04.2023 - 08.2024
Executive Housekeeping Manager
Fahrenheit Seven
10.2021 - 03.2023
Housekeeping Supervisor
7 Pines Resort
04.2018 - 11.2018
Front Office Agent
Sheraton Port Douglas
10.2016 - 03.2017
Stewardess
Seabourn Cruise Line
06.2015 - 01.2016
Public Relations
Ibizaboatparty
07.2014 - 09.2014
Public Relations Manager
Kuta Town House Apartments
06.2013 - 06.2014
Front Office Agent
Hotel Aqua Pedra dos Bicos
03.2012 - 10.2012
Bachelor's Degree - Tourism And Hospitality
University of Algarve, School Of Management
Some College (No Degree) - Communication, Marketing, Public Relations
Vocational School of Rio Maior
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