Summary
Overview
Work History
Education
Skills
Websites
References
Accomplishments
Languages
Timeline
Generic

Inmaculada Maciá Domene

Riba-roja de Turia

Summary

Extensive experience in compensation: 5 years working at Workday supporting customers with core compensation and advanced compensation modules, and 4 years as a Compensation and Benefits Analyst at Hertz.

Highly skilled in Workday Core and Advance Compensation.

Possess strong expertise in compensation analysis, compensation surveys, management of bonuses and supporting customers with their configuration and processes during Compensation Review processes.

Overview

12
12
years of professional experience

Work History

Compensation Customer Support Analyst

Workday
Dublin
03.2020 - Current
  • Becoming a key member and the most experienced analyst in the Dublin, US East Coast, and India teams, advanced from P2 grade in March 2020 to P3 in November 2022, and then P4 in November 2023.
  • Analyzing customers' configurations, troubleshooting, and solving complex core and advanced compensation problems based on customers´needs.
  • Implementing solutions, and working with effective communication with Product Managers, QA, and Development to identify solutions or workarounds.
  • Prioritizing issues based on severity, customer impact, and handling time-critical issues.
  • Contributing to Knowledge Centered Service by creating Knowledge articles.
  • Mentoring new members of the team, and conducting learning sessions to enhance team skills.
  • Working across teams effectively and collaboratively were issues that impacted several modules, taking ownership.

Compensation & Benefits Analyst

Hertz
Swords
05.2016 - 03.2020
  • Collecting internal compensation and benefits data for market suverys, and submitting it (WTW and Mercer).
  • Analysing of market benchmark data for compensation across International (EMEA and APAC region) and providing compensation recommendation to HR Business Partners.
  • Performing analysis and reporting (including country-specific bonus and incentive payment reporting, long-term service, accruals for the finance team, and ad hoc).
  • Evaluating job positions to determine the grade.
  • Managing Sales and Field Compensation Systems (Varicent), ensuring bonus payments were accurate and sent for payment timely.
  • Leading bonus system configuration projects, systems testing.
  • Assisting in redesign of bonus plans and preparing documentation.
  • Performing audit reviews (SOX Controls).
  • Supporting annual compensation review cycle.
  • Ensuring continuous communication with HR COE's, HR Business Partners, Finance and others across the business.
  • Answering employee queries on compensation and benefits matters.

AP Global Vendor Data Analyst

Hertz
Swords
07.2015 - 03.2020
  • Identifying and analysing possible duplicate suppliers in Oracle and merge them following company procedures
  • Internal and external customer communication

AP Global Vendor Data Management

Hertz
Swords
09.2014 - 06.2015
  • Validating documentation (Tax, Vat, IBAN, Invoices)
  • Running reports to identify team errors and failed payments
  • Entering supplier data into Oracle, JDE and Vision systems in a timely an accurate manner
  • Communicating by phone, email and Zendesk with requester and supplier in order to resolve issues

Spanish Linguistic Tester

Keywords Studios
Dublin
07.2014 - 09.2014
  • Revising videogames to make sure no linguistic or context mistakes are left on the games using all kind of platforms
  • Identifying, isolating, and documenting issues clearly and concisely in a database
  • Running test suites and verifying that issues have been fixed and implemented correctly

QA Technician

Beeline Interactive, Inc. (Capcom Mobile)
Toronto
01.2014 - 06.2014
  • Testing videogames on phones and tablets (iOS and Android)
  • Finding, reporting, and regressing bugs in databases
  • Ensuring that projects are delivered on time and at a high quality

Spanish Linguistic Tester

Laboratories the Test Enzyme
Sainte-Adèle
06.2013 - 11.2013
  • Revising videogames to make sure no linguistic or context mistakes are left on the games using all kind of platforms
  • Reporting bugs in databases, provide translations when requiring and functionality testing occasionally

Education

ACCA Part Qualified Accountant -

06.2018

Higher Diploma in Administration and Finances -

College of Antonio Navarro Santafe
06.2012

Bachelor Degree in Tourism -

University of Alicante
06.2009

Skills

  • Compensation analysis
  • Market benchmarking
  • Job evaluation
  • Analytical mindset
  • Numerical skills
  • Microsoft Office (Word, advanced Excel, Power Point), Google Sheets
  • HRIS Systems (Workday Core Compensation, Workday Advance Compensation, Workday HCM, Oracle HR), highly skilled in Workday Compensation
  • Varicent (ICMS Incentive system)
  • Salesforce, Jira, Tableau, Zendesk
  • Data Loads
  • Ability to meet deadlines
  • Ability to work under pressure
  • Teamwork
  • Configuration and testing of bonus calculations
  • Customer support
  • Technical troubleshooting
  • Process improvement
  • Project management
  • Mentoring team members

References

  • Patricia Gonzalez, Manager Compensation Support Team at Workday, direct supervisor 2020 to 2023, +353 0871225748
  • Mary Rogers, Snr Reward Business Partner at TIBCO, direct supervisor 2016 to 2018, Dir C&B at Hertz, +353 0860826089
  • Helena Lloret, Compensation and Benefits Manager / Director at Hertz, colleague 2016 to 2019, direct supervisor 2018/2019, +353 0872025952
  • Darren Bennet, QA Manager at Beeline Interactive Inc, direct supervisor 2014, +1 647 788 1609

Accomplishments

  • 1st in Ireland for F6 Taxation ACCA in June 2018
  • ACCA Part-Qualified Accountant – passed all the exams on the first attempt
  • Lean Six Sigma Yellow Belt - project to reduce time to process data to calculate bonuses

Languages

Spanish
First Language
English
Advanced (C1)
C1

Timeline

Compensation Customer Support Analyst

Workday
03.2020 - Current

Compensation & Benefits Analyst

Hertz
05.2016 - 03.2020

AP Global Vendor Data Analyst

Hertz
07.2015 - 03.2020

AP Global Vendor Data Management

Hertz
09.2014 - 06.2015

Spanish Linguistic Tester

Keywords Studios
07.2014 - 09.2014

QA Technician

Beeline Interactive, Inc. (Capcom Mobile)
01.2014 - 06.2014

Spanish Linguistic Tester

Laboratories the Test Enzyme
06.2013 - 11.2013

ACCA Part Qualified Accountant -

Higher Diploma in Administration and Finances -

College of Antonio Navarro Santafe

Bachelor Degree in Tourism -

University of Alicante

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Inmaculada Maciá Domene