Summary
Work History
Education
Skills
Languages
Timeline
Generic

Immaculate Nwankpa

Castellon

Summary

Organized and efficient Virtual Administrative Assistant with a proven track record of completing tasks productively and with precision. Specialize in calendar management, data entry, and customer service, ensuring smooth operation of office activities remotely. Excel in communication, time management, and problem-solving skills to deliver high-quality support in fast-paced environments.

Work History

Virtual Administrative Assistant

ALX
Lagos
07.2024 - Current
  • Managed calendars, organized travel arrangements, and coordinated events.
  • Assisted with the preparation of presentations, spreadsheets, forms, and other materials as needed.
  • Conducted research on topics related to projects assigned by management.
  • Answered incoming calls professionally while providing excellent customer service.
  • Monitored emails daily to ensure that urgent messages were answered quickly.
  • Scheduled appointments with clients or vendors at their convenience.
  • Confirmed appointments and scheduled meetings to keep client on track, preventing double bookings and missed deadlines and appointments.
  • Booked flights, hotel accommodations and ground transportation for smooth travel.
  • Scheduled appointments and managed calendars for executives to optimize their time.
  • Compiled and analyzed feedback surveys, providing insights to improve services or products.
  • Coordinated travel arrangements, including flights, accommodations, and itineraries.
  • Managed daily email correspondence, ensuring timely responses and organized inbox.

Education

Virtual Assistant

ALX
LAGOS
09-2024

Bachelor of Science - Microbiology

IMO State University
Owerri Nigeria
07-2014

Skills

  • Travel Arrangements/itneinary
  • Calendar Management
  • Meeting Scheduling
  • Email management

Languages

English
First Language

Timeline

Virtual Administrative Assistant

ALX
07.2024 - Current

Virtual Assistant

ALX

Bachelor of Science - Microbiology

IMO State University
Immaculate Nwankpa