Service-driven Bartender drawing from broad knowledge of cocktails, craft beers and ciders to provide targeted, customer-oriented service. Detailed inventory manager, coordinating product stocking and shipments. Team-oriented leader with clear communication and collaborative approach to workplace administration.
Hi, I’m
Illay Ben Ezra
barthender
Ibiza
Summary
Overview
9
years of professional experience
Work History
amalur
Lead Bartender
10.2022 - Current
Job overview
- Implemented drink prep procedures, significantly reducing wasted stock.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
W ibiza
Bartender
04.2022 - 09.2022
Job overview
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Served high customer volumes during special events, nights, and weekends.
Hamerkach bar
Manager
09.2021 - 04.2022
Job overview
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Hobbit Pub
Manager
07.2019 - 10.2021
Job overview
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
3rd grade children's
Teacher
03.2020 - 03.2021
Job overview
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Graded and evaluated student assignments, papers, and course work.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
HaNadiv Café
Manager
09.2014 - 05.2016
Job overview
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained new employees on proper protocols and customer service standards.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
Open University Israel
PPE from Philosophy,Economic And Political Science
09.2024
University Overview
Skills
- Responding to Difficult Customers
- Non-Verbal Communication
- Calm and Professional Under Pressure
- Logistics Operations
- Hospitality and Accommodation
- Understanding Customer Needs
- Issue and Complaint Resolution
- Craft Cocktail Preparation
- Bar Operations Management
- Ordering Bar Supplies
Languages
English
Bilingual or Proficient (C2)
Hebrew
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
Timeline
Lead Bartender
amalur
10.2022 - Current
Bartender
W ibiza
04.2022 - 09.2022
Manager
Hamerkach bar
09.2021 - 04.2022
Teacher
3rd grade children's
03.2020 - 03.2021
Manager
Hobbit Pub
07.2019 - 10.2021
Manager
HaNadiv Café
09.2014 - 05.2016
Open University
PPE from Philosophy,Economic And Political Science
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