Ileana Dominguez Avile

• Worked with store managers to implement new displays, promotions and store layout changes.
• Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
• Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
• Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
• Monitored and replenished display inventory and restructured according to available stock.
• Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.
• Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.
• Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment.
• Working with statics in order to improve sales
• Staff Training

Working with statics

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers with prompt and polite support in-person and via telephone.
• Collaborated with team members to achieve a cohesive and efficient store environment.
• Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
• Boutique operations
• Sales strategy
• Visual merchandising

• Staff supervision and tem leadership
• visual merchandising
• inventory control
• Styling and product knowledge

• Prepared accurate commercial invoices, packing lists, and other required documentation for smooth export transactions.
• Developed strong relationships with customers, carriers, and internal teams to foster a collaborative environment in the export process.
• Ensured inventory accuracy by working closely with the warehouse team to address discrepancies or stock issues promptly.
• Streamlined reporting procedures by creating custom templates for consistent data presentation across departments.
• Documents translation

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.

• Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
• Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
• Updated reports, managed accounts, and generated reports for company database.
• Enhanced overall office productivity through effective staff management and coordination of daily tasks.