IGOR NESHICH
VALENCIA
Overview
7
7
years of professional experience
Work History
Restaurant Manager
PEPENERO
04.2021 - 09.2023
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
Head Waiter
BAKGARDEN BAR
01.2019 - 10.2020
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Supervised server staff and simultaneously served personal section of tables.
Waiter
GOURMET RESTAURANT
02.2017 - 12.2018
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Education
High School Diploma -
ECONOMIC HIGH SCHOOL
SERBIA06.2016
Skills
- Food Preparation and Safety
- Menu Planning
- Food Plating and Presentation
- Conflict Resolution Techniques
Languages
English
Upper intermediate (B2)
Italian
Elementary (A2)
Timeline
Restaurant Manager
PEPENERO
04.2021 - 09.2023
Head Waiter
BAKGARDEN BAR
01.2019 - 10.2020
Waiter
GOURMET RESTAURANT
02.2017 - 12.2018
High School Diploma -
ECONOMIC HIGH SCHOOL