Ignacio Castellano
Manager
Málaga,+34 644 50 99 47
Summary
Experienced, efficient, approachable, with an eye for Profit and Growth. 18 Years climbing the ranks to work with some top names in the event's industry. Proven track record in driving revenue and optimising sales.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
2
2
Languages
Skills
Risk analysis and management
Work History
Operations Manager
Tibu Puerto Banus
Marbella
04.2023 - 09.2023
- Trained and guided 20 plus team members to maintain high productivity and performance metrics.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional service.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Project Manager
Cafe Belvere
Mallorca
10.2022 - 02.2023
- Planned and executed, stakeholders vision.
- Controlled costs to keep business operating within budget and increase profits.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Store Supervisor
Toolstation
Bridgnorth
04.2021 - 09.2021
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
- Conducted inventory analysis to determine optimal stock levels.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Answered product questions and assisted customers in selection and checkout.
General Manager (Partner/Owner)
The Royal Fountain Inn
West Midlands
11.2017 - 09.2020
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- 100% dedication to quality customer service, perfect plates, cellar management and staff wellbeing
- Designing, planning and implementing annual events schedule that raised sales 120% in 12 months
- Innovation in revenue creation, forming and reforming business around financial and local climate
- Managed purchasing, sales, marketing, and customer account operations efficiently.
Operations Manager
Tibu Puerto Banus
Marbella
03.2014 - 01.2017
- Floor Management: monitoring customer behaviour, wellbeing of clients, staff and money at all times
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Education
High School Diploma -
Alahambra
Granada 09.2000 - 07.2001
Contact Information
ignaciocastellano82@gmail.com
+34644509947
Similar Profiles
Nicole RestoNicole Resto
Administrative Assistant at Puerto Rico Infrastructure Financing Authority Government of Puerto RicoAdministrative Assistant at Puerto Rico Infrastructure Financing Authority Government of Puerto Rico
Pablo Martínez GonzálezPablo Martínez González
AgroEnergía Internship at Puerto Rico Government and University Puerto RicoAgroEnergía Internship at Puerto Rico Government and University Puerto Rico
Carlos ReyCarlos Rey
Baseball Umpire Coordinator at National Federation of Baseball of Puerto Rico and Puerto Rico Winter League Roberto ClementeBaseball Umpire Coordinator at National Federation of Baseball of Puerto Rico and Puerto Rico Winter League Roberto Clemente
Marlène PONSMarlène PONS
Secrétaire Gestion Comptabilité at Contrôle TechniquesSecrétaire Gestion Comptabilité at Contrôle Techniques
Victor BenoitVictor Benoit
Automotive Technician at Porsche BrooklynAutomotive Technician at Porsche Brooklyn