Hussein Fakih
Madrid
Summary
Experienced Enterprise Account Executive with a strong focus on technology sales, having successfully managed and exceeded sales quotas at Amazon Web Services. Demonstrated ability to generate new business opportunities and build strong client relationships, achieving a 115% quota attainment and closing significant enterprise agreements. Eager to leverage expertise in sales and client management to drive success in an Account Executive role.
Overview
12
12
years of professional experience
Work History
ENTERPRISE ACCOUNT EXECUTIVE
Amazon Web Services
Madrid
06.2021 - 04.2024
- Migrated clients' IT infrastructure to AWS cloud, resulting in increased agility and a 30% boost in operational efficiency
- Successfully managed and expanded a portfolio of 7 Enterprise clients in the Benelux region, collaborating with a team of technical specialists to surpass a quota of 3.5M by achieving 115% over the budget
- Generated new business opportunities within the accounts by utilizing new AWS services (Amazon Aurora, EKS) to build a pipeline of 5M with a 35% conversion rate year-over-year in 2022
- Closed 2 EDP agreements (Enterprise Discount Program) worth 2M over 3 years
- Built strong relationships with C-level executives to drive business growth and enhance client engagement
- Organized cost assessment and optimization workshops for the entire portfolio, resulting in a 6% annual saving with one client
- Planned and optimized account and territory strategies using Salesforce to enhance business efficiency
- Collaborated with AWS business partners to accelerate customer adoption of AWS services, utilizing solution selling techniques.
ENTERPRISE ACCOUNT EXECUTIVE
Gamelearn
Madrid
06.2019 - 06.2021
- Sold Gamelearn's corporate training SaaS product to enterprise clients across different geographical regions.
- Exceeded a quota of 250K by 12% in 2020, despite the pandemic.
- Acquired 30% new business during 2020, while upselling and cross-selling to more than 50% of existing clients.
- Qualified leads and created opportunities worth $600K to build a solid pipeline.
ACCOUNT EXECUTIVE UK MARKET
Lastminute.com
Madrid
02.2017 - 06.2019
- Managed a team of four, providing strategic support and guidance to consistently achieve monthly sales targets using consultative selling techniques
- Received recognition as the top performer in the UK market, achieving over 1M in B2B sales
- Exceeded sales targets by 150% in multiple months during 2018, demonstrating effective solution selling and contract negotiation skills
- Maintained high customer satisfaction rates and quality control score above 90% all year round.
MARKETING COMMUNICATION CONSULTANT
Burger King
Madrid
04.2016 - 07.2016
- Conducted market research and customer analysis for the Spanish market, leading to improved targeting strategies and increased customer engagement
- Developed key strategies and corresponding key metrics and KPIs to measure campaign success, resulting in more effective marketing efforts and better resource allocation.
KEY ACCOUNT MANAGER
GlaxoSmithKline
Lebanon
04.2012 - 09.2015
- Elevated Seroxat sales performance to 125% and 118% of projected targets in 2013 and 2014, surpassing budget standards by exceeding planned revenue
- Generated 50K in revenue over 6 months by executing strategic negotiations, securing two new major accounts
- Presented to a large audience of HCPs and managed discussion boards, which enhanced engagement and knowledge sharing, leading to improved collaboration and understanding of key topics
- Successfully created, managed, and designed impactful brand workshops and launch campaigns for Paxil Cr and Keppra, leading to a 25% increase in brand awareness and a 15% boost in customer engagement.
Education
MASTER IN CORPORATE COMMUNICATIONS -
IE Business School
06.2016
BACHELOR OF SCIENCE IN PHARMACY -
Lebanese American University
06.2012
Skills
- AWS cloud platform
- Salesforce
- G-Suite
- Solution selling
- Networking
- Sales Strategy
- Customer Relationship Management
- Lead Generation
- Account Growth
- Consultative Selling
- Sales Forecasting
- Contract Negotiation
- Pipeline Management
- Customer Retention
- Revenue Generation
- CRM Software
Languages
- Arabic, Native
- English, Bilingual
- Spanish, B1/B2
Timeline
ENTERPRISE ACCOUNT EXECUTIVE
Amazon Web Services
06.2021 - 04.2024
ENTERPRISE ACCOUNT EXECUTIVE
Gamelearn
06.2019 - 06.2021
ACCOUNT EXECUTIVE UK MARKET
Lastminute.com
02.2017 - 06.2019
MARKETING COMMUNICATION CONSULTANT
Burger King
04.2016 - 07.2016
KEY ACCOUNT MANAGER
GlaxoSmithKline
04.2012 - 09.2015
MASTER IN CORPORATE COMMUNICATIONS -
IE Business School
BACHELOR OF SCIENCE IN PHARMACY -
Lebanese American University
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