Hsiao Han (Sharon) Chang
Berlin
Summary
Result oriented product lead with extensive experience in product strategy definition, product roadmap creation and product launch. Strong stakeholder and cross functional team communication skills that facilitates the success of complex product and projects.
Overview
18
18
years of professional experience
Work History
Head of Product
360X AG
Frankfurt Am Main
05.2022 - Current
- Developed company wide product roadmap and strategy to support the dynamic business plan.
- Lead complex product integration with digital service providers.
- Lead and execute the product launch.
- Overseeing company wide projects and initiatives as a project management officer.
Senior Product Manager
Moonfare GmbH
Berlin
10.2020 - Current
- Launched the first digital secondary market product for private equity.
- Define and delivery roadmap to support business needs to scaling company supplies team.
- Lead product operation team that supports incident management, product roll out and product communication.
Head of Customer Experience/Program Management Officer
Raisin GmbH
Berlin
01.2019 - 10.2020
- Project and product manage servicing bank migration and integration
- Define program and project framework for product organization and cross functional initiatives
Senior Product Manager
Raisin GmbH
Berlin
02.2018 - 01.2019
- Integrate with new servicing banks in UK for new platform launch
- Project manage the launch of new platform in UK
- Develop tax reporting feature to digitize tax reporting and tracking process
Senior Project Manager/Production Manager
Big Point
Berlin
08.2016 - 01.2018
- Define product vision/ product roadmap and ensure timely execution for web-based MMORPG game.
- Define monetization strategy and responsible for game performance.
- Define and improve processes for feature development and release.
Mobile Game Associate Producer
Aeria Games
Berlin
05.2015 - 07.2016
- Launched and operated Dawn of Gods in 2016 January.
- Define monetization and pricing for the product.
- Liaise between development team in China and publishing team in Berlin.
WW Sales Operation Contra Mgt. Workstream Lead
Hewlett-Packard
Boeblingen
01.2010 - 05.2015
- Lead partner sales compensation project management workstream (processes $5.2 billion compensation yearly)
- Lead project prioritization and budget estimation with stakeholders from key business functions (Business development, IT, finance, audit, sales operation and customer support)
- Manage IT and process improvement projects
WW Printing Service Operation Program Manager
Hewlett-Packard
Boeblingen
01.2008 - 01.2010
- Lead transformation projects on process standardization and legacy systems retirement, reduced annual cost by $1.2M.
- Standardize partner communication process and deploy new partner communicate tool cross EMEA, APJ and AMS
Sales Program Mgr. EMEA Business Ops Team
Hewlett-Packard
Boeblingen
01.2007 - 01.2008
- Manage HP Printing Supplies Group Marketing development fund and sales goal attainment programs
- Manage HP Printing Supplies Group channel partner profiling process
- Standardized and deployed EMEA partner compensation processes to channel partners and offshore support center.
SOX Specialist Sales and Operation Team
Hewlett-Packard
Boeblingen
08.2006 - 01.2007
- SOX Assessment owner/ Conductor for EMEA Image Printing Group Supplies Marketing Programs
Education
Master of Arts - International Business
Grenoble Ecole De Management
France, Grenoble09.2006
Bachelor of Arts - Foreign Languages And Literature
National Chung Hsing University
Taichung, Taiwan09.2001
Skills
- Product vision and strategy
- Stakeholder management and cross-functional team communication
- Product lifecycle management
- Product Launches
Languages
Chinese (Mandarin)
First Language
English
Proficient (C2)
C2
German
Elementary (A2)
A2
Timeline
Head of Product
360X AG
05.2022 - Current
Senior Product Manager
Moonfare GmbH
10.2020 - Current
Head of Customer Experience/Program Management Officer
Raisin GmbH
01.2019 - 10.2020
Senior Product Manager
Raisin GmbH
02.2018 - 01.2019
Senior Project Manager/Production Manager
Big Point
08.2016 - 01.2018
Mobile Game Associate Producer
Aeria Games
05.2015 - 07.2016
WW Sales Operation Contra Mgt. Workstream Lead
Hewlett-Packard
01.2010 - 05.2015
WW Printing Service Operation Program Manager
Hewlett-Packard
01.2008 - 01.2010
Sales Program Mgr. EMEA Business Ops Team
Hewlett-Packard
01.2007 - 01.2008
SOX Specialist Sales and Operation Team
Hewlett-Packard
08.2006 - 01.2007
Master of Arts - International Business
Grenoble Ecole De Management
Bachelor of Arts - Foreign Languages And Literature
National Chung Hsing University
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