Product Designer with 6 years of experience in the digital industry who is following a specific design process, and adapting it according to the project's requirements. The skills include communication, analysis, empathy, and a strong desire to help users, always ready to learn and approach the work with competence. Knowledge in various areas as well as paying close attention to details aid in the work. I feel comfortable working both in a team and independently, specializing in designing complex enterprise SaaS apps that require a unique approach and domain knowledge.
Hi, I’m
Narine Hovhannisyan
Málaga
Summary
Overview
6
Years of experience
20
Products
Work History
CareerFoundry
UI/UX Design Tutor
02.2022 - Current
Job overview
- Teaching more than 20 students beginner and advanced UI/UX courses and assisting students in task completion.
- Developing student confidence through positive reinforcement strategies.
- Supporting students in the development of critical thinking skills and perseverance to persist with challenging tasks.
VMware
Product Designer
07.2021 - Current
Job overview
- End-to-end design for SaaS Enterprise tool in Cloud Computing and Virtualization field
- Utilizing data-driven design approaches to create compelling solutions that cater to diverse user needs.
- Gathering meaningful user insights through interviews, card sorting, surveys, and usability tests to inform future design decisions.
- Following a user-centric design approach, elevating the importance of UX considerations in project planning and execution.
- Following Agile principles to deliver tailored solutions that met customer requirements.
- Developing wireframes and prototypes to establish user interface design and architecture and effectively communicate design ideas to the development team.
- Communicating with Product Managers, UI Engineers (front-end developers), Technical Account Managers and other stakeholders to translate project requirements and business objectives into polished user interfaces.
- Increased user engagement through A/B tests, heuristics analysis and iterative improvements based on data analysis.
- Writing scripts and E2E Stories
- Designing with accessibility in mind, by following general Accessibility WCAG standards
- Assisting in the development of company design system (Clarity) guidelines, ensuring consistency across the product.
- Participated in design workshops to discover users needs and pain points
Ally Inc
Senior UI/ UX Designer
11.2020 - 06.2021
Job overview
- End-to-end design for Merchant portal and Documentation Management tool in the e-commerce field
- Helped product manager to prioritize requirements and customers' issues. Identified issues, analyzed information, and provided solutions to problems.
- Converted abstract ideas and requirements into user personas and storyboards.
- Influenced product strategy by providing expert insights on user needs, market trends, and competitive analysis.
- Optimized time on task (on average decreased from an hour to 15-20 minutes), and overall performance by utilizing best practices in UI/UX design
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
VX Soft
Design Projects Coordinator
02.2020 - 11.2020
Job overview
- Managed 5 e-government design projects with varying scopes, navigating complexities to achieve successful outcomes for all stakeholders and contractor designers involved. Managed a team of 2 designers
- Defined work plan and developed comprehensive project timelines
- Gathered customers' feedback by conducting ethnographic research
- Chaired design team meetings and issued action items.
- Assisted in monitoring design projects, contributing to cost-effective solutions without compromising quality.
- Demonstrated leadership skills in managing projects from concept to completion.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Design and user-centric automated solutions saved 60% of company costs on onboarding and educational trainings.
Minelife
Product Designer
07.2018 - 01.2020
Job overview
- Working in a mining field startup project defined strategy by following the Design Thinking process.
- Working as the only designer acted as a team leader, managing front-end-development work. Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Increased number of subscriptions by 55%, on average 50% higher DAU and MAU
Praemium
UI Designer
06.2018 - 10.2019
Job overview
- Worked as UI designer for financial platform
- Collaborated with UX designer, developers and business analysts
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Paid attention to detail while completing assignments.
- Applied effective time management techniques to meet tight deadlines.
Education
Nielsen-Norman Group
from Certified UX Designer
09.2022
University Overview
Interaction Design Foundation
from UX Design Advanced Courses
02.2021
University Overview
Yerevan State University
Ph.D. from Economics
11.2019
University Overview
Yerevan State University
Master of Science from Economics
11.2014
University Overview
Russian-Armenian University
Bachelor of Science from Economics
05.2010
University Overview
Skills
- Empathy Desire to help
- Analytical skills
- Ability to meet deadlines
- Ability to learn
- Autonomy
- Responsibility
- Teamwork
- Leadership
- Detail-oriented
- Problem-solving
- UX Strategy development
- Design Thinking approach
Accomplishments
Accomplishments
- Achieved 55% more subscriptions for the Minelife project by designing Website Builder, decreasing time on business page creation tasks
- Achieved x2 job portal registrations (Minelife) through effectively designing a new job portal.
- Documented and resolved product issues (Mulberry) which were leading to low performance
- Supervised team of two UI Designers (Mulberry)
- Defined and followed a specific UX strategy for the startup project (Minelife).
- Managed the front-end-developers team work (Minelife)
- Participated in workshops to discover and document customers' pain points for further resolutions and implementation
- By resolving customers' and hands-on-users issues decreased time on task, increased task completion rate, met other UX metrics in various features and capabilities
Certification
- NN Group UX Design Certificate (Nielsen Norman Group, 2022)
- Advanced UX Design Courses (Interaction Design Foundation, 2021)
- Learn UX Design & Learn UI Design (Learn UI Design 2020)
- Graphic & UI/UX Design (Select Creative Studio (2017)
- UI/UX Design (AITC 2017)
- Frontend & Backend Development (AITC 2016)
Languages
Armenian
Native language
Russian
Proficient
C2
English
Advanced
C1
Spanish
Elementary
A2
Timeline
UI/UX Design Tutor
CareerFoundry
02.2022 - Current
Product Designer
VMware
07.2021 - Current
Senior UI/ UX Designer
Ally Inc
11.2020 - 06.2021
Design Projects Coordinator
VX Soft
02.2020 - 11.2020
Product Designer
Minelife
07.2018 - 01.2020
UI Designer
Praemium
06.2018 - 10.2019
Nielsen-Norman Group
from Certified UX Designer
Interaction Design Foundation
from UX Design Advanced Courses
Yerevan State University
Ph.D. from Economics
Yerevan State University
Master of Science from Economics
Russian-Armenian University
Bachelor of Science from Economics
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