Hodei Stuart-Houghton

Vacation Rental Sales Assistant during summer period in San Sebastian

• Maintain an active booking system for holiday rental properties
• Actively listened to clients' requests in a multilingual environment
• Supported clients needs with add ons to ensure their holiday experience was outstanding.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Maintained energy and enthusiasm in fast-paced environment.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

Waiter at a popular restaurant in Logroño

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Organised new digital booking system to increase efficiency
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.