Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

HELGA PONS CASAS

SAN FRANCISCO

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience

Work History

Travel Agency/Customer Service

HAVANA TRAVEL SEHRVISES
SAN FRANCISCO
04.2018 - 03.2020
  • Assisted Head Chef in planning, preparing and cooking meals for up to 200 guests.
  • Conducted quality control inspections on prepared food items prior to serving.

Administrative Assistant

ICS Travel Group
SAN FRANCISCO
02.2014 - 07.2018
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars. Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.

Desk Clerk

AMSI
SAN FRANCISCO
04.2012 - 11.2014
  • Assisted customers with check-in and check-out procedures, providing necessary information and guidance.
  • Maintained records of room availability and reservations.

Education

High School Diploma -

Perez Iborra
BARCELONA
09-2001

Skills

  • Interpersonal Communication
  • Microsoft Office
  • Organization and Time Management
  • Social Perceptiveness
  • Customer Service
  • Friendly, Positive Attitude
  • Remote Office Availability

Languages

Spanish
First Language
English
Proficient (C2)
C2
Catalan
Proficient (C2)
C2
Italian
Upper Intermediate (B2)
B2

Timeline

Travel Agency/Customer Service

HAVANA TRAVEL SEHRVISES
04.2018 - 03.2020

Administrative Assistant

ICS Travel Group
02.2014 - 07.2018

Desk Clerk

AMSI
04.2012 - 11.2014

High School Diploma -

Perez Iborra

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