Hannu-Pekka Palokangas
Barcelona
Summary
Results-driven Territory Sales Executive specializing in AI-powered vehicle imaging and automation for automotive dealerships. Owns full sales cycle in Finland, enhancing online listings and operational efficiency through consultative selling and hands-on account management. Supports clients across Nordics, Baltics, and the Netherlands, fostering growth through clear communication and strategic collaboration.
Overview
10
10
years of professional experience
Work History
Account Executive (SMB to Enterprise) - Nordics, Baltics & Netherlands
CarCutter
Barcelona
07.2025 - Current
- Led end-to-end sales prospecting, tailored discovery, demos and negotiations, adapting strategies for varying market maturities to enhance engagement.
- Managed sales across Finland, Scandinavia, Netherlands and select emerging markets for SMBs to complex enterprise accounts, driving revenue growth.
- Collaborated with internal teams to ensure smooth onboarding and measurable client outcomes, achieving 110% of FY2025 quota and 105% in Q1 FY26.
Sales & Development - Nordics
CarCutter
Barcelona
04.2025 - 07.2025
- Exceeded Q2 sales target by 150%.
- Developed strong pipeline in Finnish market, generating qualified leads, supporting demos, and collaborating with Nordics Sales Executive to accelerate dealership and marketplace partnerships for sustained momentum in 2025.
- Ensured efficient completion of routine responsibilities to maintain workflow.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Territory Sales - Finland & Baltics
Autodesk
Barcelona
05.2022 - 01.2025
- Assisted AEC professionals in delivering sustainable, high-quality projects on time by maximizing utilization of Autodesk solutions relevant to their business.
- I work in close collaboration with Autodesk partners to ensure our customers' needs are met.
- Fulfilled routine responsibilities to maintain operational efficiency.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Inside Sales - Finland & Baltics
Hitachi Vantara
Barcelona
08.2021 - 05.2022
- At Hitachi Vantara, I managed the complete sales cycle, including prospecting, lead generation, deal closing, and post-sales relationship management.
- My role focused on selling Hitachi Vantara's comprehensive suite of data-driven solutions, including: Storage Solutions, Data Protection & Backup, Hybrid Cloud & Infrastructure, Big Data & Analytics, IoT & Smart Solutions.
- Collaborated with diverse clients to understand business needs and propose tailored solutions, contributing to revenue growth.
- I oversaw key accounts, negotiated contracts, worked with technical teams, and enhanced customer satisfaction to support long-term business success.
Senior Business Developer - Finland
HPE
Barcelona
04.2020 - 08.2021
- Identified and pursued new business leads through networking and market research.
- Prospected strategic business accounts using cold calls, emails, and social strategies to identify potential leads.
- Prospect into strategic business accounts via cold call, email and social strategies.
- Developed creative strategies to engage decision-makers at prospect accounts, successfully booking sales appointments and contributing to revenue growth.
Customer Service - Finland & United States
CPM International
Barcelona
09.2019 - 04.2020
- Assisted customers with complaints and inquiries, provided product and service information, processed orders and returns.
- Guided customers in understanding products and addressed inquiries regarding their reservations.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Senior Process Associate
Genpact
Cluj-Napoca
09.2018 - 09.2019
- Monitored orders daily, investigated shipment issues and implemented solutions, ensuring timely deliveries and enhancing customer satisfaction.
- Coordinated order booking and customer requests, collaborating with logistics partners to resolve discrepancies between purchase orders and system records.
- Managed daily operations and ensured adherence to established processes.
- Analyzed process workflows to identify areas for improvement and efficiency.
- Collaborated with cross-functional teams to enhance service delivery.
Customer Service Representative
Teleperformance Greece
Athens
09.2017 - 09.2018
- Provided exceptional support to customers via phone and chat channels.
- Handled high-volume inbound customer interactions, resolved service issues, and achieved performance KPIs for quality and response time.
- Resolved customer inquiries efficiently using company-specific software tools.
- Provided product information and processed requests while maintaining accurate customer records, enhancing retention and satisfaction.
- Collaborated with team members to improve service delivery processes.
Customer Service Representative
Teleperformance Portugal
Lisbon
03.2016 - 02.2017
Education
Hospitality -
TAKK
Skills
- CRM software
- Account management
- Sales pipeline
- Account strategy
- Account planning
- Sales execution
- New business development
- Prospecting techniques
- Sales techniques
- Sales forecasting
- Communication Skills
- Client engagement
- Account initiatives
- Account campaigns
- Market development
- Contract negotiation
- Client coordination
- Research and analysis
- Competitive analysis
- Analytical Thinking Skills
- Creative Problem Solving
- Problem solving
- Effective communication
- Communication Skills
- Communication
- Ability to Work in a Team
- Team collaboration
- Team synergy
- Relationship building
- Adapts under pressure
- Adaptability
- Time management
- Ability to Multitask
- Multitasking Skills
- Fast Learner
- Creative problem solving
- Artificial Intelligence
- Systems and software expertise
- Strategic thinking
- Interpersonal skills
- Needs assessment
- Competitive analysis
- Interpersonal skills
- Systems and software expertise
- Research and analysis
- Needs assessment
- Client coordination
- CRM management
Languages
- Finnish
- Spanish
- English
- Finnish
- Spanish
Languages
Finnish
First Language
English
Proficient
C2
Spanish
Elementary
A2
Timeline
Account Executive (SMB to Enterprise) - Nordics, Baltics & Netherlands
CarCutter
07.2025 - Current
Sales & Development - Nordics
CarCutter
04.2025 - 07.2025
Territory Sales - Finland & Baltics
Autodesk
05.2022 - 01.2025
Inside Sales - Finland & Baltics
Hitachi Vantara
08.2021 - 05.2022
Senior Business Developer - Finland
HPE
04.2020 - 08.2021
Customer Service - Finland & United States
CPM International
09.2019 - 04.2020
Senior Process Associate
Genpact
09.2018 - 09.2019
Customer Service Representative
Teleperformance Greece
09.2017 - 09.2018
Customer Service Representative
Teleperformance Portugal
03.2016 - 02.2017
Hospitality -
TAKK