Hannah Jane
La Romana
Summary
Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Bilingual, hardworking, and ready to join my next team.
Overview
9
9
years of professional experience
Work History
Airport Rep
Beniconnect
2019.03 - Current
- Assisted passengers with special needs, ensuring a comfortable travel experience for all customers.
- Streamlined check-in processes by efficiently managing queues and verifying travel documents.
Manager
Bar Central
2017.12 - 2019.02
Airport rep
Beniconnect
2017.03 - 2017.11
Secretary
A.P Abogados
2014.11 - 2016.08
Education
Graduado Escolar -
I.E.S LA MOLA
Air Hostess -
Esatur
Skills
- Sales and Upselling
- First Aid Training
- Ticketing and Reservations
- Complaint resolution
- Appointment Scheduling
- Stock management
- Money handling abilities
- Computer Proficiency
- Problem-solving abilities
- Critical Thinking
- Active Listening
- Customer Service
Languages
English
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
Valencian
Beginner (A1)
Timeline
Airport Rep
Beniconnect
2019.03 - Current
Manager
Bar Central
2017.12 - 2019.02
Airport rep
Beniconnect
2017.03 - 2017.11
Secretary
A.P Abogados
2014.11 - 2016.08
Graduado Escolar -
I.E.S LA MOLA
Air Hostess -
Esatur