Hamza Yerou
Almería
Summary
Experienced and effective Business Development Manager bringing forth valuable industry experience and a passion for management. I consider myself as a hard worker person who is always seeking improvement. Looking for an end-of-studies internship. I am open to learn anything new. My goal is always to be the best version of myself and to help the team and the company to improve.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Marketing and Management Specialist
Chronopap SARL
01.2021 - 03.2021
- Worked productively with Product Team to understand requirements and business specifications around Portfolio Management, Analytics and Risk
- Managed front-end and back-end development in the company's Portfolio
- Collaborated with marketing professionals and creative directors to ensure the brand and mission of the company was honored
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Collected, arranged and input information into database system.
Accountant
Almakfalji Agency
06.2018 - 09.2018
- Worked to reconcile financial discrepancies by analyzing account information
- Organized books and maintained inventory records
- Provided monthly, quarterly, and annual accounting services
- Complied with all legal requirements.
- Gathered financial information, prepared documents, and closed books.
- Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
Administrative Assistant
Saham Group
01.2018 - 03.2018
- Provided optimal assistance to the General Manager and handled a variety of tasks
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays
- Identified and maximized sales opportunities, and increased customer retention rates
- Successfully handled visual merchandising, and worked to promote company vision
- Assisted with recruitment and training of new employees, while also monitoring the productivity of current employees.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
Seller & Manager
Nour Agency & Store
01.2015 - 12.2017
- Responded to customers' complaints regarding service and product quality to solve issues.
- Packed, labeled and shipped products to customers, providing accurate delivery timelines.
- Provided customers with information on shipment amounts and cost of products through email or online support chat.
Education
Máster - Business Administration And Management
University of Almería
06.2023
Marketing and Management
ISTA Tetouan
06.2021
Bachelor's degree - Business Administration
Abdelmalek EssaådiUniversity
06.2018
Master's degree - companies
Courses Digital Marketing. HEM - Business & Engineering School - undefined
Skills
- Project Management
- Marketing digital: Facebook ads, Google ads
- Social media management: Facebook pages, Instagram, TikTok
- Youtube growth experience
- Management Training
- Superior Interpersonal Skills
- Microsoft Excel
- Development Management
- Vendor Relations
- Administrative Support
- Vendor Contracts
- Project Requirements
- Human Resources Department Processes
- Management Support
Certification
- Digital Marketinf: Facebook ads, Google ads, HEM Tanger, Morocco - One month
Languages
French
Intermediate (B1)
Spanish
Upper intermediate (B2)
English
Upper intermediate (B2)
Arabic
Bilingual or Proficient (C2)
Quote
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage
Timeline
Marketing and Management Specialist
Chronopap SARL
01.2021 - 03.2021
Accountant
Almakfalji Agency
06.2018 - 09.2018
Administrative Assistant
Saham Group
01.2018 - 03.2018
Seller & Manager
Nour Agency & Store
01.2015 - 12.2017
Máster - Business Administration And Management
University of Almería
Marketing and Management
ISTA Tetouan
Bachelor's degree - Business Administration
Abdelmalek EssaådiUniversity
Master's degree - companies
Courses Digital Marketing. HEM - Business & Engineering School - undefined
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