Hamed Moradi

Work History

Colt Technology Services

Lisbon

08.2022 - Current

Currently contributing to Premium class Network Services team, dedicated to most valuable and critical customers in enterprise.
Collaborating with various network sub-providers to ensure comprehensive management of enterprise networks.
Handling intricate and bespoke customer solutions, showcasing knack for addressing complex challenges.
Recognized for being team player with strong focus on details in all aspects of work.
Proficient in correlating logs and evidence from transmission devices (ADVA, CIENA, NOKIA SIEMENS ATRICA) and L3 devices, enabling swift issue comprehension and resolution.
Possess deep understanding of SDWAN networks, particularly well-versed in VERSA Networks solution and Cisco technologies.
Demonstrated ability to effectively prioritize workload, especially in managing major incidents and ensuring timely resolutions.

BANK SADERAT IRAN

Tehran

02.2010 - 05.2022

Successfully established comprehensive NOC structure, streamlined workflows, and implemented problem-solving procedures, resulting in significant 30% reduction in Mean Time to Repair (MTTR).
Undertook full customization and administration of incident and service requests system using ZABBIX, large-scale monitoring system. This initiative led to remarkable decrease in support team response time, reducing it from 2 hours to impressive 15 minutes.
Designed and implemented fail-over link mechanisms, incorporating dynamic routing and VRRP for large-scale network with 4500 nodes. This strategic move resulted in minimizing network leakage and enhancing availability by up to 5%.

BANK SADERAT IRAN

Tehran

03.2004 - 01.2010

Integral team member in automation banking technician team, instrumental in accelerating expansion of WAN links to 5000 points and successfully implementing Bank enterprise network.
Proficiently configured OSPF, EIGRP, RIP, and route filtering on DMVPN solution, streamlining network installation process and contributing to automation project's completion two months ahead of schedule.
Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
Installed cabling, wireless routers and telephone systems for data communications networks.
Operated 4-pair test equipment to terminate network cabling at blocks and routing points.
Configured, monitored and maintained email applications and virus protection software.

Karafarin Inksurance Company

Mashhad

04.2003 - 03.2004

Successfully implemented Microsoft Active Directory and file sharing, centralizing authentications and enhancing security measures for streamlined access control.
Skillfully implemented Microsoft ISA server, fortifying user protection and elevating overall security standards within network infrastructure.