GONZALO ECHEVARRIA

• Directly reported to the Construction CIO, serving as a strategic interface for key initiatives and projects within companies under the Construction Holding.
• Held accountability for the development and execution of IT Director plans to ensure successful implementations throughout the organization.
• Collaborated with management to create annual budgets.
• Formulated solution concepts and business cases for new investments.
• Generated and analyzed relevant information, providing recommendations for Senior Management (Construction CIO).
• Led the implementation of key Strategic Projects integral to the Company's Digital Transformation.
• Oversaw the rollout of solutions, optimizing their positive impact on the organization.
• Identified areas for improvement in daily operations and took charge of their implementation.

• Spearheaded Business Development efforts, crafting concise, value-driven sales proposals.
• Acted as a Delivery Manager for the global implementation of Data Center Infrastructure Management (DCIM) Solutions.
• Formulated and executed partnership strategies within Schneider Electric Business Units.
• Established strategic partnerships with software providers.
• Provided critical support to Struxureware DCIM Business in relation to Integration Services.
• Generated comprehensive sales reports, activity reports, and revenue forecasts.
• Ensured the completion of all documentation and administrative records with meticulous attention to detail and accuracy.

• Led the comprehensive oversight of all Portuguese branch operations, encompassing the Delivery, Commercial, and Presales divisions.
• Regularly produced business performance reports on a monthly basis to gauge the branch's progress and identify opportunities for improvement.
• Recruited, managed, and mentored a team of over 13 professionals, actively monitoring performance and facilitating training and development.
• Spearheaded the provision of Datacenter & IT Outsourcing Services, effectively managing high-priority, critical projects.
• Provided supervision and support for project managers in their administrative activities, ensuring efficient and effective project execution.
• Drove business development initiatives in Portuguese-speaking countries, including Portugal, Mozambique, and Angola, fostering growth and expanding the organization's footprint.

Responsible for IT Outsourcing & Datacenter Services Delivery

Delivering IT Outsourcing & Datacenter Services to IBEX 35 Customers including Ferrovial, Jazztel, Cintra, Telecinco, NTT, Restaura, ATEI, CNMV, Bank of America, Merrill Lynch, ING.

• Ensured the achievement of Service Level Targets and Objectives.
• Established all agreements, including Service and Operation Level Agreements.
• Prepared IT Services reports identifying Key Performance Indicators (KPIs) and made improvements and performance visible.
• Developed and maintained Service Level Management and Service Catalog Management.
• Forged strong relationships with both internal and external IT services.
• International experience in Portugal.
• Successful implementation and delivery of highly critical services, including Datacenter Migration and IT Consolidation project.
• Leadership of multidisciplinary teams and management of 3rd-party relationships.
• Engaged in high commercial activity by initiating new projects within assigned customers.
• Consistently met Delivery targets and Objectives.

• Played an integral role in the service delivery to a key customer at Telvent. Worked well in a team setting, providing support and guidance.
• Managed and executed projects within the Support and Services application portfolio.
• Coordinated internal resources and collaborated with third-party vendors to ensure the successful delivery of projects.
• Ensured that all projects were completed on schedule, within scope, and within budget.
• Engaged with customers face to face to address their inquiries and concerns.
• Developed and maintained successful business relationships with customers, fostering trust and satisfaction.
• Created and maintained comprehensive project documentation, ensuring transparency and accountability in project management.

• Conducted meetings with prospective clients to thoroughly assess their technical and business requirements, ensuring the collection of all necessary information before devising solutions.
• Delivered technical solutions in a professional and timely manner, meeting agreed-upon deadlines.
• Created and confidently presented technical proposals both internally and externally.
• Structured and crafted persuasive sales proposals and technical documentation that outlined cost savings and business benefits to clients, incorporating Total Cost of Ownership (TCO) Analysis and Business Case Studies.
• Acted as the interface between the sales and implementation project teams, effectively articulating customer requirements to facilitate a seamless transition from sale to delivery.
• Qualified sales opportunities by evaluating customer technical needs, understanding the competitive landscape, deciphering decision-making processes, and identifying funding sources.

• Provided crucial support to the Presales Engineering team in the development of proposals.
• Collaborated closely with Presales engineers to deliver comprehensive documentation.
• Facilitated customer interactions by addressing and resolving inquiries related to proposals.
• Effectively liaised with the Delivery team once proposals were accepted, ensuring a seamless transition from presales to implementation.