Giorgia Pirazzi
Puerto Del Rosario
Summary
Creative hospitality and travel industry professional with wealth of historical knowledge. Offering excellent customer service and public speaking skills. Career success working with visitors and travelers to create entertaining and educational experiences.
Overview
24
24
years of professional experience
Work History
Italian-Spanish Court Interpreter
Court Administration
03.2016 - Current
- Provide simultaneous and consecutive interpretation during court trial procedures, into Italian or Spanish ensuring accurate information will be conveyed.
- Translate a variety of documents written or spoken including legal content, social media material, emails, etc.
Flight Dispatcher
Aviapartner
04.2019 - 01.2023
- Coordinated and supervised ground operations flights during arrivals and departures.
- Collaborated with other agencies to resolve problems and facilitate seamless operations.
Tourist Guide
Pullmantur Cruises
11.2017 - 04.2019
- Guided tours of the island of Fuerteventura, sharing historical and cultural context to keep tour informative and to provide profound and interesting understanding of the area and enjoyable experience.
- English, french, italian and spanish spoken.
Tourist Guide
Verdeaurora Bio Farm
06.2015 - 10.2017
- Guided tour of the organic farm
- Organized workshops and tasting of local and farm products.
- Helped customers shopping of local products and merchandise in the farm shop.
- English, french, italian, spanish and german spoken.
Tour Guide
Natoural Adventure
01.2015 - 10.2015
- Guided groups of up to 10 people discovering the wild Fuerteventura during unusual ecotourism tours.
- English, french, italian and spanish spoken.
Freelancer
Marina El Castillo
05.2011 - 12.2014
- Sales manager in charged of booking of the different activities offered by the Marina.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- English, french, italian and spanish spoken.
Tourist Guide
Smilo DM
04.2009 - 08.2010
- Participate in the opening of the Fuerteventura Delegation Incoming Agency, being tourist guide for spanish Tour Operator like Iberojet Group and Italian Tour Operator like Flyaway Group.
- Performed the functions of: customers reception at the airport, coordination of transfers, assistance in hotels and sale of excursions.
- Claim management.
Tourist Guide
Viajes Martel
04.2005 - 03.2009
- Participate in the opening of the Fuerteventura Delegation Incoming Agency in charge of booking management.
- Tourist guide for Italian TTOO Flyaway Group performing the functions of reception of customers at the airport, coordination of transfers and other services, assistance in hotels and sale of excursions.
- 24h telephone and complains management .
Manager Assistent
Hotel Elba Sara 4 Stars
04.2003 - 03.2005
- Participate in the hotel opening and implementation of management systems, as public relations.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Manager
Teorema Tour
03.2001 - 04.2003
- Manager of the Fuerteventura Delegation, planning and coordinating staff activities and the different services contracted by Toerema tour in the island.
Tour Leader
Cento Viaggi Travel Agency
10.2000 - 05.2001
- Tour leader working in Morocco, accompanying customers on the trip and coordinating local services contracted.
Tourist Guide
Columbus Viaggi
05.1999 - 10.2000
- Tourist guide with functions of: customers reception at the airport, coordination of transfers, guests assistance in hotel and sale of excursions.
- Coordinated and planned arrival/departure flights and transfers of customers to/from the airport.
Education
Bachelor of Psychology - Clinical, Social And Intercultural Psychology
University of Padua , School of Psychology
Padua, ItaliaOfficial Language School Certification - B2 Certificate - French Language
EOI Official Language School of Puerto Rosario
Fuerteventura , Spain2015
Official Language School Certification - A1 Chinese Language
Confucius Institute , University of Las Palmas GC
Fuerteventura, España2013
Official Touristic Guide Certification (Eng) - Tourism
Governament of Ferrara , Tourism Department
Ferrara, Italy1999
GED -
Lycée Scientifico Sperimentale Morando Morandi
Modena, Italy1993
Skills
- Creative Solutions
- Time Management
- Cultural Understanding
- Marketing
- Route Planning
- Crisis Management
- Arts and Culture
- Group Oversight
- Interpretation and Traslation
Software
Excel, Word user level
Languages
Italian
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
French
Upper intermediate (B2)
German
Elementary (A2)
Timeline
Flight Dispatcher
Aviapartner
04.2019 - 01.2023
Tourist Guide
Pullmantur Cruises
11.2017 - 04.2019
Italian-Spanish Court Interpreter
Court Administration
03.2016 - Current
Tourist Guide
Verdeaurora Bio Farm
06.2015 - 10.2017
Tour Guide
Natoural Adventure
01.2015 - 10.2015
Freelancer
Marina El Castillo
05.2011 - 12.2014
Tourist Guide
Smilo DM
04.2009 - 08.2010
Tourist Guide
Viajes Martel
04.2005 - 03.2009
Manager Assistent
Hotel Elba Sara 4 Stars
04.2003 - 03.2005
Manager
Teorema Tour
03.2001 - 04.2003
Tour Leader
Cento Viaggi Travel Agency
10.2000 - 05.2001
Tourist Guide
Columbus Viaggi
05.1999 - 10.2000
Bachelor of Psychology - Clinical, Social And Intercultural Psychology
University of Padua , School of Psychology
Official Language School Certification - B2 Certificate - French Language
EOI Official Language School of Puerto Rosario
Official Language School Certification - A1 Chinese Language
Confucius Institute , University of Las Palmas GC
Official Touristic Guide Certification (Eng) - Tourism
Governament of Ferrara , Tourism Department
GED -
Lycée Scientifico Sperimentale Morando Morandi
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