Hi, I’m
Gino Pierrache
Villa De Otura,Granada
Summary
An accomplished Sales and Account Management Professional in the Global HCM marketplace. Managing portfolios of enterprise customers for both SaaS and fully outsourced payroll, workforce management and HR solutions and services. Specialized in the Mid Market segment with size ranges from 250 to 5,000 employees with a particular emphasis on retail and financial services. With extensive experience in personnel managing roles, leading different teams going from retail and B2B Sales teams to Large Enterprise payroll specialists teams ranging from 8 to 80 members.
A Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management and an ability to get the most out of assigned teams.
Overview
26
years of professional experience
Work History
SD Worx
Global Key Account Manager
05.2022 - Current
Job overview
- At SD Worx, we offer payroll and HR services globally, in over 150 countries
- Experienced Account Director with demonstrated history of working in Information Technology and Services Industry.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
- Built and maintained strong client relationships to drive business growth.
Self Employed
Stock Trader
06.2020 - 04.2022
Job overview
- Offering services as a trader and financial advisor to all kinds of different types of investors, if you get the right information, you don't need a big capital to start investing.
- Worked on behalf of companies to buy and sell financial instruments.
- Monitored market trends and developed strategies to capitalize on potential opportunities.
NGA Alight
Global Service Delivery Manager for Samsung
07.2019 - 03.2020
Job overview
- Combined position of Account Director for Siemens BELUX and global SDM for Samsung (12 countries)
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
NGA Human Resources
Account Director
12.2016 - 07.2019
Job overview
- Taking care of MID 60 accounts for Belgium and Netherlands Delivering excellent service to our clients
- Responsible for P & L and client relationship
- Maintained deep understanding of company services and products in order to offer most knowledgeable customer support.
- Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.
- Oversaw team of +20 professionals handling Mid Market accounts.
NGA Alight
Operations Manager HRO
10.2016 - 12.2016
Job overview
- Managing team of 80 Tier 1 agents responsible for data entry
- Same responsibilities as Operations Team Lead but for all EMEA countries
- Excellent communication skills, both verbal and written.
- Cultivated interpersonal skills by building positive relationships with others.
NGA Alight
Team Lead Operations Team BENELUX
03.2015 - 09.2016
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
NGA Human Resources
Team Coordinator
06.2012 - 03.2015
Job overview
- Task dividing, hiring new agents, reporting, analysis of workload vs resources
- Improving processes, starting up new client accounts
- Daily management of 22 agents and 13 clients.
- Managed team workload to reach targets for specific tasks.
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Managed team workload to reach production targets.
Euphony Benelux
Principal Consultant
11.2010 - 12.2011
Job overview
- Prospection and sales of services
- Teamleader for 30 free lance representatives
- Multilevel marketing strategy.Specialist in training, coaching and motivation of representatives
- Directed onsite training for business users to maximize productivity.
- Delivering recruitment presentations.
T&T Design
Sales Associate
08.2008 - 11.2010
Job overview
- Started as a sales representative in detailed sales B2C and moved up to coaching my own team of 8 representatives
- Tasks involved prospecting, planning, cold market acquisition, training, guidance and coaching of representatives.
Self employed
Bar and Restaurant Manager
02.2003 - 03.2008
Job overview
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations, and procedures.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Uitgeverij L&P
Editor in Chief
12.1999 - 01.2003
Job overview
- Editor in chief of several magazines covering the world of motorcycles and motorsports
- Monthly editions, my tasks consisted of planning content and publicity of the magazines
- Supervising a team of 6 journalists and providing my own content
- Represented and promoted publication at publisher events, trade shows and conferences.
- Established editorial direction and publication policies and procedures and monitored and maintained functional consistency.
- Supported and encouraged editorial board to provide independent and objective advice, opinions and perspectives to enhance publication.
- Determined readiness of written pieces, made changes, and approved final versions for publication.
On Two Wheels Europe
Sales assistant, shipping manager
05.1997 - 11.1999
Job overview
- Selling to B2B clients of International import company "On two wheels Europe"
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Assisted customers with prompt and polite support in-person and via telephone.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
Education
University of AntwerpenAntwerpen, Belgium
BBA from Communications And Journalism
STIO Oostende
Additional Specialist Course from Restuarant And Events Management
PHTI GentGent, Belgium
Associate of Languages from Modern Languages
Skills
- Build Strong Relationships
- International Sales
- New Business Development
- Business-to-Business (B2B)
- Process Improvement
- Performance Management
- Client Development and Retention
- Account Management
- Stakeholder Relationship Management
- Revenue Generation
- Customer Care
- Sales Negotiation
Languages
Dutch
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Advanced (C1)
German
Elementary (A2)
Timeline
Global Key Account Manager
SD Worx
05.2022 - Current
Stock Trader
Self Employed
06.2020 - 04.2022
Global Service Delivery Manager for Samsung
NGA Alight
07.2019 - 03.2020
Account Director
NGA Human Resources
12.2016 - 07.2019
Operations Manager HRO
NGA Alight
10.2016 - 12.2016
Team Lead Operations Team BENELUX
NGA Alight
03.2015 - 09.2016
Team Coordinator
NGA Human Resources
06.2012 - 03.2015
Principal Consultant
Euphony Benelux
11.2010 - 12.2011
Sales Associate
T&T Design
08.2008 - 11.2010
Bar and Restaurant Manager
Self employed
02.2003 - 03.2008
Editor in Chief
Uitgeverij L&P
12.1999 - 01.2003
Sales assistant, shipping manager
On Two Wheels Europe
05.1997 - 11.1999
University of Antwerpen
BBA from Communications And Journalism
STIO
Additional Specialist Course from Restuarant And Events Management
PHTI Gent
Associate of Languages from Modern Languages
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