Results-driven professional with a proven track record of consistently exceeding goals and delivering exceptional results. Successfully managed large strategic accounts within the B2B sector, specializing in providing tailored solutions that add significant value to client businesses. Extensive international experience in the payments industry and ecommerce/marketing, focusing on market expansion, project development, and ensuring high levels of customer satisfaction. Leveraging a scientific background to analyze complex issues and implement efficient solutions.
Hi, I’m
Gianluca Brescia
Sales Person in SaaS
Barcelona
Summary
Overview
11
years of professional experience
2015
years of post-secondary education
3
Languages
Work History
Reskyt/Segmentify
Business Developer Freelance
11.2024 - Current
Job overview
- Conducted extensive market research to identify potential leads and develop targeted marketing strategies.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Created and maintained database containing information on business proposals and contacts.
- Starting with a clear define strategy, developed tatiq to succeed, reaching in the first 4 months, without brand awareness and marketing 5 clients for MRR 8K€.
- Prospected for new business opportunities via cold calling, using lead generation lists and networking.
- Enhanced company''s market presence by attending networking events, trade shows, and conferences.
Retail Rocket
Account Executive
01.2023 - 12.2024
Job overview
- Strategic Market Entry: Designed and implemented strategies for the Italian market, generating €15K+ MRR with a 20% conversion rate
- Revenue and Pipeline Growth: Developed cold outreach workflows targeting 400+ accounts, achieving a 25% demo conversion rate and €25K+ MRR
- Partnership Development: Identified and engaged top partners in Italy and Spain, driving a 30% increase in opportunities and improving conversion rates by 15%
- Events and Brand Awareness: Designed and executed bespoke events in collaboration with strategic partners, targeting high-value prospects and clients
- Achieved a 25% increase in brand visibility and engagement, strengthening market positioning
- Customer Advocacy and Feedback: Served as the customer advocate within the company, influencing product improvements (3 new features to be adopted from all customers)
- Gathered and analyzed feedback: leading to increase in product satisfaction;
- Renewals and Upsells: Understand the client needs to identify new opportunities for upsell/cross-selling opportunities (+60% MRR) and renewals rate (92% ARR); Value Realization and Proactive Support: Worked with customers to define and track KPIs, demonstrating up to 42% average increase in ROI from solutions
- Monitoring customer health: achieving an 5% churn rate and a 95% in retention; Relationship Management: Developed and maintained strong relationships with key stakeholders, leading to a 40% increase in customer satisfaction (CSAT) scores
- Acted as the primary contact: resolving 90% of issues within 24 hours;
- Customer Onboarding and Training: Guided over 11 new customers through onboarding, achieving a 95% training completion rate and a 23% reduction in time to onboard
Mimos Pay
Chief Growth Officer
01.2023 - 12.2024
Job overview
- A personal project as a consultant to help clients (especially in high-risk sector) to find the best solutions for dedicated IBAN, Nominee, Crypto License, Gambling License, Incorporation company, and Card processing); Raised extra revenue stream of 30K€ from scratch;
Intergiro-Baas
Key Account Manager
06.2022 - 08.2023
Job overview
- Developed Strategic Partnerships: Established a new partnership network with DevOps agencies, focusing on embedded solutions turnkey, fostering collaboration and expanding market reach
- Streamlined Revenue Generation: Spearheaded cold outreach and prospecting initiatives, generating over €25K MRR through new business development
- Tailored Engagement Plans: Designed and executed customized engagement strategies for key accounts, achieving a 20% increase in client satisfaction within the first year
Aplazame -Wizink Bank
Account Manager
06.2020 - 05.2022
Job overview
- Developed account strategies, resulting in 15% increased retention and 20% revenue growth
- Secured $1.2M in contracts annually, exceeding sales targets by 10% and maintained client satisfaction above 90%
- Identified and capitalized on upsell opportunities, boosting account revenue by 25% year-over-year
- Coordinated with cross-functional teams, improving response time by 20% and reducing client churn by 8%
- Analyzed account performance leading to a 10% increase in profitability; implemented product improvements based on client feedback
- Delivered client training, increasing product adoption by 30% and consistently achieving an NPS of over 8.5
Pagan's (Clearpay)
Account Manager
02.2019 - 06.2020
Job overview
- Developed and executed personalized account strategies: Tailored account plans to individual client needs, resulting in a 10% increase in client satisfaction and a 15% growth in revenue within the first year
- Provided exceptional client support: Acted as the primary point of contact for client inquiries and concerns, resolving issues promptly and maintaining a client satisfaction rate of over 90%
- Identified upsell and cross-sell opportunities: Proactively recognized opportunities to upsell additional products or services to existing clients, resulting in a 25% increase in account revenue year-over-year
- Fostered cross-functional collaboration: Collaborated with internal teams such as sales, marketing, and operations to ensure client needs were met efficiently, resulting in a 20% reduction in response time to client requests
Nuceria group
Packaging Engineer
12.2016 - 02.2019
Job overview
- A Packaging Engineer is responsible for designing and developing innovative packaging solutions for functional and aesthetic requirements, that protect products during transportation, storage, and distribution while also ensuring cost-effectiveness and compliance with regulations: Designed innovative packaging solutions: Engineered and developed novel packaging designs that reduced product damage during transportation, resulting in significant cost savings and improved customer satisfaction
- Optimized packaging materials: Conducted thorough material analysis and testing to identify cost-effective and environmentally sustainable packaging materials, leading to a 35% reduction in packaging costs while maintaining product integrity
- Collaborated with cross-functional teams: Worked closely with product development, manufacturing, and supply chain teams to integrate packaging considerations into product design and streamline packaging processes
- Conducted cost-saving initiatives: Identified opportunities for cost reduction through redesigning packaging formats and optimizing packaging materials, leading to annual cost savings of $100,000 and enhancing company profitability
- Led packaging sustainability initiatives: Developed and implemented sustainable packaging strategies, including the use of recyclable materials and reducing packaging waste, resulting in a 20% improvement in the company's environmental footprint and enhanced brand reputation
New that srl
Process Engineer
09.2014 - 09.2015
Job overview
- As a Process Engineer at NEW THAT SRL in Italy, led initiatives resulting in increased production efficiency, reduced manufacturing costs, and improved product quality through process optimization, root cause analysis, continuous improvement projects, automation solutions, and ensuring regulatory compliance
Education
University of valencia
Master's Degree from Business Process Planning and Management
University Overview
University of salerno
Master's Degree from Business Process
University Overview
Skills
Crm
Timeline
Business Developer Freelance
Reskyt/Segmentify
11.2024 - Current
Account Executive
Retail Rocket
01.2023 - 12.2024
Chief Growth Officer
Mimos Pay
01.2023 - 12.2024
Key Account Manager
Intergiro-Baas
06.2022 - 08.2023
Account Manager
Aplazame -Wizink Bank
06.2020 - 05.2022
Account Manager
Pagan's (Clearpay)
02.2019 - 06.2020
Packaging Engineer
Nuceria group
12.2016 - 02.2019
Process Engineer
New that srl
09.2014 - 09.2015
University of salerno
Master's Degree from Business Process
01.2006
University of valencia
Master's Degree from Business Process Planning and Management
01.2015
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