Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
GEORGIA LESLEY HAYNES

GEORGIA LESLEY HAYNES

Swanscombe

Summary

I am a confident, self-motivated and pro-active individual who believes the key to success is a positive attitude combined with a strong work ethic and a good sense of humour. I naturally possess people and leadership skills, along with the ability to solve problems methodically and logically. I tend to learn new things quickly yet concisely; therefore, I thrive in a challenging and busy environment, working well both independently and within a team. I am a problem solver and will rarely admit defeat or fail to achieve an objective. I am looking for a suitable position within a company which offers genuine room for progression and where I can make a significant contribution.

Overview

8
8
years of professional experience

Work History

Operation Administrator

MSWebb
05.2024 - 12.2024
  • Updating clients on the outcome of jobs
  • Ensuring all engineers jobs are scheduled
  • Proofreading worksheets before sending to clients
  • Sending worksheets daily to customers

Helpdesk Supervisor

Go-Fix Mechanical & Drainage Services
01.2022 - 04.2024
  • Managing the Helpdesk
  • Dealing with any customer queries / complaints when necessary
  • Speaking with lettings agents are ensuring all jobs are followed through from beginning to end
  • Overseeing portals and ensuring they are also kept up to date
  • Delegating works - ensuring all works are completed by target dates

Finance Assistant

Nirvana Maintenance
02.2021 - 12.2021
  • Raising invoices on Xero
  • Chasing Supplier invoices
  • Updating the clients details and ensuring everything is kept up to date
  • Credit control

Helpdesk Co-Ordinator

Go-Fix
New Ash Green
09.2019 - 11.2020
  • Liaise with Contractors directly
  • Manage appointments diary
  • Manage Administration diary (MS Outlook)
  • Dealing with customer service issues
  • Assigning engineering worksheets and completing each job's specification

Senior Sales Assistant

JD Bluewater
Bluewater
06.2017 - 06.2019
  • Refunds & Exchanges
  • Dealing with customers when faulty items are brought back to store
  • Customer complaints
  • Following up with customer orders
  • Over seeing cashiers
  • Cashing up at the end of the day
  • Customer focus

Work Experience

DACHSER
Dartford
  • Company Overview: DACHSER is a shipping company
  • Inputting data into a Excel spreadsheet on a daily basis
  • Checking emails as well as voicemails and ensuring a timely response to all enquiries
  • Opening incoming and outgoing post and distributing to relevant departments
  • Cost accruing and cost processing of invoices against in house system called Domino
  • Ensuring that confidential documents are filed away
  • Day-to-day general running of the administration Department
  • Purchase ordering
  • DACHSER is a shipping company

Education

CILEx level 3 legal secretary diploma -

CILEx
Dartford NKC
03.2025

6 GSCE's -

Ebbsfleet Academy
Swanscombe

Level 3 Certificate in Advanced office skills - filing, mailmerge, meeting procedures and Documentation, Presentation skills, Scanning, collating and photocopying

CILEx Level 2 Certificate in Legal studies -

CILEx

Level 3 diploma for Legal Secretaries -

Skills

  • Big Change Software
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Communication
  • Typing Speed
  • Initiative
  • Pressure Management
  • Teamwork

References

References available upon request.

Timeline

Operation Administrator

MSWebb
05.2024 - 12.2024

Helpdesk Supervisor

Go-Fix Mechanical & Drainage Services
01.2022 - 04.2024

Finance Assistant

Nirvana Maintenance
02.2021 - 12.2021

Helpdesk Co-Ordinator

Go-Fix
09.2019 - 11.2020

Senior Sales Assistant

JD Bluewater
06.2017 - 06.2019

Work Experience

DACHSER

CILEx level 3 legal secretary diploma -

CILEx

6 GSCE's -

Ebbsfleet Academy

Level 3 Certificate in Advanced office skills - filing, mailmerge, meeting procedures and Documentation, Presentation skills, Scanning, collating and photocopying

CILEx Level 2 Certificate in Legal studies -

CILEx

Level 3 diploma for Legal Secretaries -

GEORGIA LESLEY HAYNES