Overview
Work History
Education
Skills
Websites
Timeline
Generic

Gentry Keener

Bloomington

Overview

2
2
years of professional experience

Work History

Shift Lead

Gables Bagels
08.2022 - 12.2023
  • Enhanced customer satisfaction through effective conflict resolution and prompt service.
  • Maintained a clean and organized work environment, consistently meeting safety standards.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Took orders, prepared food, prepped ingredients, and baked bagels .

Reporter

Indiana Daily Student
08.2022 - Current
  • Produced weekly to biweekly articles ranging from opinion pieces to breaking news coverage, totaling over 65 articles.
  • Established credibility with sources by building strong relationships, resulting in exclusive interviews and scoops.
  • Improved overall reporting quality through meticulous editing and proofreading of articles before publication.
  • Exceeded deadlines consistently, producing accurate and well-written news stories under tight time constraints.

Team Member

Jiffy Treet
01.2022 - 09.2022
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Took orders, prepared food, and performed closing and opening shifts.
  • Ensured cleanliness throughout store and ensured next days crew had everything needed to succeed.

Education

Bachelor of Arts - Journalism, Print

Indiana University
Bloomington, IN
05.2025

Skills

  • Guest service
  • Customer service excellence
  • Business Writing
  • Cash Handling
  • Customer Complaint Resolution
  • Guest Engagement

Timeline

Shift Lead

Gables Bagels
08.2022 - 12.2023

Reporter

Indiana Daily Student
08.2022 - Current

Team Member

Jiffy Treet
01.2022 - 09.2022

Bachelor of Arts - Journalism, Print

Indiana University

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Gentry Keener