Overview

Work History

Education

Skills

Websites

Timeline

Gentry Keener

Bloomington

Overview

2

2

years of professional experience

Work History

Shift Lead

Gables Bagels

08.2022 - 12.2023

Enhanced customer satisfaction through effective conflict resolution and prompt service.
Maintained a clean and organized work environment, consistently meeting safety standards.
Trained new employees on company policies, procedures, and best practices for optimal performance.
Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Took orders, prepared food, prepped ingredients, and baked bagels .

Reporter

Indiana Daily Student

08.2022 - Current

Produced weekly to biweekly articles ranging from opinion pieces to breaking news coverage, totaling over 65 articles.
Established credibility with sources by building strong relationships, resulting in exclusive interviews and scoops.
Improved overall reporting quality through meticulous editing and proofreading of articles before publication.
Exceeded deadlines consistently, producing accurate and well-written news stories under tight time constraints.

Team Member

Jiffy Treet

01.2022 - 09.2022

Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Took orders, prepared food, and performed closing and opening shifts.
Ensured cleanliness throughout store and ensured next days crew had everything needed to succeed.

Education

Bachelor of Arts - Journalism, Print

Indiana University

Bloomington, IN

05.2025

Skills

Guest service
Customer service excellence
Business Writing

Cash Handling
Customer Complaint Resolution
Guest Engagement

Websites

Timeline

Shift Lead

Gables Bagels

08.2022 - 12.2023

Reporter

Indiana Daily Student

08.2022 - Current

Team Member

Jiffy Treet

01.2022 - 09.2022

Bachelor of Arts - Journalism, Print

Indiana University