Gentry Keener
Bloomington
Overview
2
2
years of professional experience
Work History
Shift Lead
Gables Bagels
08.2022 - 12.2023
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Maintained a clean and organized work environment, consistently meeting safety standards.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Took orders, prepared food, prepped ingredients, and baked bagels .
Reporter
Indiana Daily Student
08.2022 - Current
- Produced weekly to biweekly articles ranging from opinion pieces to breaking news coverage, totaling over 65 articles.
- Established credibility with sources by building strong relationships, resulting in exclusive interviews and scoops.
- Improved overall reporting quality through meticulous editing and proofreading of articles before publication.
- Exceeded deadlines consistently, producing accurate and well-written news stories under tight time constraints.
Team Member
Jiffy Treet
01.2022 - 09.2022
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Took orders, prepared food, and performed closing and opening shifts.
- Ensured cleanliness throughout store and ensured next days crew had everything needed to succeed.
Education
Bachelor of Arts - Journalism, Print
Indiana University
Bloomington, IN05.2025
Skills
- Guest service
- Customer service excellence
- Business Writing
- Cash Handling
- Customer Complaint Resolution
- Guest Engagement
Timeline
Shift Lead
Gables Bagels
08.2022 - 12.2023
Reporter
Indiana Daily Student
08.2022 - Current
Team Member
Jiffy Treet
01.2022 - 09.2022
Bachelor of Arts - Journalism, Print
Indiana University
Similar Profiles
Annika PowersAnnika Powers
Leasing Manager Intern at Gables ResidentialLeasing Manager Intern at Gables Residential
Deziray LeggDeziray Legg
Housekeeper at Seven GablesHousekeeper at Seven Gables
Viktoria FloresViktoria Flores
Student Athletic Trainer at Coral Gables Senior High SchoolStudent Athletic Trainer at Coral Gables Senior High School
Hafsa SuleimanHafsa Suleiman
Personal Care Assistant at Sunshine ResidentialPersonal Care Assistant at Sunshine Residential
Charles "Matt" PadgettCharles "Matt" Padgett
Project Manager at Indiana Army National GuardProject Manager at Indiana Army National Guard