Gemma Piñera Suarez
Gijón
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
31
31
years of professional experience
Work History
Sales Representative
J. Pujol
04.2021 - Current
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Sales and Marketing Representative
Alba Patchwork
10.2013 - Current
- Expanded market reach by conducting thorough industry research and identifying potential new clients.
- Developed customized sales presentations for key clients, resulting in increased business partnerships.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Sales Representative
Asturlibros
10.2007 - 09.2016
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Swimming Instructor
Real Grupo De Cultura Covadonga
06.2000 - 09.2004
- Developed strong relationships with students to foster trust and rapport, enabling more effective instruction.
- Increased class engagement with interactive activities and games focused on various swimming techniques.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
Lifeguard
Ayuntamiento De Llanes
06.1993 - 09.1999
- Ensured swimmer safety by vigilantly monitoring beach area and enforcing rules.
Education
Degree in English Philology
Universidad De Oviedo
OviedoSwimming Instructor
Spanish Swimming Federation
MadridLifeguard
Spanish Lifeguard Federation
MadridSkills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Sales Representative
J. Pujol
04.2021 - Current
Sales and Marketing Representative
Alba Patchwork
10.2013 - Current
Sales Representative
Asturlibros
10.2007 - 09.2016
Swimming Instructor
Real Grupo De Cultura Covadonga
06.2000 - 09.2004
Lifeguard
Ayuntamiento De Llanes
06.1993 - 09.1999
Degree in English Philology
Universidad De Oviedo
Swimming Instructor
Spanish Swimming Federation
Lifeguard
Spanish Lifeguard Federation
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