Gaetano Campo
Madrid,M
Summary
I’m a hospitality professional with over nine years of experience in luxury environments, dedicated to creating outstanding guest experiences. My career began in 2016 at the Michelin-starred Giorgio Armani Ristorante in Paris, where I discovered my true passion for fine dining and high-end service.
Since then, I’ve evolved within the world of food & beverage —growing in knowledge, confidence, and leadership.
I’ve learned from some of the industry’s finest, mentored promising talents, and served some of the most prestigious guests.
I also had the honor of serving as Personal Assistant to a member of the Saudi Royal Family. (House of Saud)
My goal is to continue building an international career in the world’s most iconic and prestigious hotels, learning from the best and contributing to exceptional guest satisfaction in a dynamic setting.
Overview
8
8
years of professional experience
Work History
Assistant Restaurant Manager and Sommelier
Noi
09.2024 - Actual
- Supervise proper presentation and wine service.
- Participate in industry fairs and events to build business relationships.
- Design food and wine pairings to enhance the dining experience.
- Evaluate suppliers and select wines for the restaurant’s list.
- Support the recruitment, training, and supervision of restaurant staff to ensure a high level of service
- Handle administrative tasks, including scheduling, budgeting, and financial reporting.
- Contribute to menu development and pricing strategies to optimize revenue
Monitor and manage inventory levels, order supplies, and optimize stock control.
Personal Assistant to the Saudi Royal Family
House of Saud
06.2024 - 09.2024
- Organized travel and logistics across Europe.
- Coordinated guest receptions (ambassadors, Al Saud family members, senior officials).
- Managed hotel check-ins/outs, wardrobe organization, and packing/unpacking.
- Oversaw daily transportation with the chauffeur.
- Liaised with hotels to coordinate daily routines (laundry, meals, preferences).
- Accompanied the Prince during all outings.
- Managed exclusive luxury purchases per the Prince’s preferences.
- Ensured strict confidentiality, security, and privacy protocols.
Bar Ambassador
Mandarin Oriental Paris
03.2023 - 03.2024
- Delivered bespoke VIP hospitality in accordance with Mandarin Oriental standards.
- Managed reservations via email and phone.
- Handled guest requests (taxis, spa bookings, restaurant reservations, etc.).
- Built strong guest relationships to drive loyalty and repeat visits.
- Created “wow” moments for a memorable guest experience.
- Handled guest complaints and ensured smooth resolution.
- Assisted floor service and supervised operations.
- Completed administrative tasks (billing, cash closing, handover reports).
Senior Waiter
Mandarin Oriental Paris
09.2019 - 10.2022
- Welcomed and seated guests.
- Took orders and served food and beverages.
- Maintained Mandarin Oriental service standards.
- Trained new section leaders.
- Chatting with customers and making sure they have a great experience
- Supervising the, demi-chef de rang and commis assignment, ensuring compliance to departmental standards.
Butler for a Saudi Arabia Royal Family's Member
Mandarin Oriental Paris
11.2019 - 12.2019
- Greeted and hosted VIP guests.
- Managed room ambiance (floral arrangements, lighting, music).
- Handled wardrobe, laundry, and shoe care.
- Served in-room dining.
- Created luxury experiences to exceed guest expectations.
- Packed and prepared luggage for travel.
- Ensured continuous personalized attention and discretion.
- Manage diary appointments, book restaurants and travel for the Guests.
Head Waiter
Mandarin Oriental Paris
12.2018 - 08.2019
- Serve meals to guests, collect guest trays and respond to guest requests in a timely, friendly and efficient manner;
- Return payments/signed checks to order taker;
- Present checks to guests and obtain payment;
- Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations;
- Perform order taker duties and answer room service telephone, as needed;
- Set up room service trays and tables to prepare for incoming orders.
Waiter
Giorgio Armani Ristorante*Michelin
11.2016 - 12.2018
- Ensured order, cleanliness, and elegant presentation of the dining room.
- Maintained hygiene and food safety standards.
- Greet guests and escort them to their tables.
- Present menus and offer recommendations.
- Take orders from guests, keeping in mind special requests such as dietary restrictions.
- Serve and present dishes to the customers.
- Maintain a polished appearance and positive demeanor.
Education
High School Diploma -
Tourism And Hospitality Management Accademy
Italia06-2014
Skills
- Strong organization & time management
- Quality-driven and detail-oriented
- Excellent guest relations and service recovery
- Leadership and team training
- Professional appearance and demeanor
LANGUAGE SKILLS
English
Advanced (C1)
French
Bilingual or Proficient (C2)
Italiano
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
Timeline
Assistant Restaurant Manager and Sommelier
Noi
09.2024 - Actual
Personal Assistant to the Saudi Royal Family
House of Saud
06.2024 - 09.2024
Bar Ambassador
Mandarin Oriental Paris
03.2023 - 03.2024
Butler for a Saudi Arabia Royal Family's Member
Mandarin Oriental Paris
11.2019 - 12.2019
Senior Waiter
Mandarin Oriental Paris
09.2019 - 10.2022
Head Waiter
Mandarin Oriental Paris
12.2018 - 08.2019
Waiter
Giorgio Armani Ristorante*Michelin
11.2016 - 12.2018
High School Diploma -
Tourism And Hospitality Management Accademy
Personal Information
DRIVING LICENSE
B