Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.
Executive assistant to the General Director of Fundación Telefónica and ProFufuro.
· Enhanced office efficiency through meticulous organization and prioritization of tasks.
· Coordinated logistics for high-level meetings, ensuring a seamless experience for all attendees.
· Managed travel arrangements, anticipating needs and addressing potential issues proactively to ensure smooth trips for the Managing Director.
· Facilitated the resolution of complex issues by acting as a liaison between the Managing Director and staff members or external partners.
· Optimized time management for the Managing Director by handling day-to-day tasks such as calendar management, phone calls, and email correspondence.
· Organized special events and conferences, coordinating logistics from venue selection to attendee registration with great attention to detail.
· Created a welcoming environment for visitors by managing reception duties professionally while maintaining appropriate decorum.
· Handled confidential and sensitive information with discretion and tact.
· Screened calls and emails and initiated actions to respond or direct messages for managers.
· Answered high volume of phone calls and email inquiries.
· Processed travel expenses and reimbursements for executive team and senior management group.
· Transcribed meeting minutes to support sales, business development and senior management teams.
· Developed and maintained automated alert systems for important deadlines.
· Updated and maintained confidential databases and records.
· Coordinated events and worked on ad hoc projects.
· Filed paperwork and organized computer-based information.
· Wrote reports, executive summaries and newsletters.
· Upheld strict timetables by maintaining accurate, balanced calendars.
· Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
· Took notes and dictation at meetings.
· Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Executive Assistant to the General Director of the Marketing Department.
Exceutive assitant to General Manager.