Summary
Overview
Work History
Education
Skills
Timeline
Generic
Gabriella Fayer

Gabriella Fayer

Madrid,M

Summary

Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.

Overview

21
21
years of professional experience

Work History

Executive Assistant

TELEFONICA S.A.
10.2018 - 09.2022

Executive assistant to the General Director of Fundación Telefónica and ProFufuro.

· Enhanced office efficiency through meticulous organization and prioritization of tasks.

· Coordinated logistics for high-level meetings, ensuring a seamless experience for all attendees.

· Managed travel arrangements, anticipating needs and addressing potential issues proactively to ensure smooth trips for the Managing Director.

· Facilitated the resolution of complex issues by acting as a liaison between the Managing Director and staff members or external partners.

· Optimized time management for the Managing Director by handling day-to-day tasks such as calendar management, phone calls, and email correspondence.

· Organized special events and conferences, coordinating logistics from venue selection to attendee registration with great attention to detail.

· Created a welcoming environment for visitors by managing reception duties professionally while maintaining appropriate decorum.

· Handled confidential and sensitive information with discretion and tact.

· Screened calls and emails and initiated actions to respond or direct messages for managers.

· Answered high volume of phone calls and email inquiries.

· Processed travel expenses and reimbursements for executive team and senior management group.

· Transcribed meeting minutes to support sales, business development and senior management teams.

· Developed and maintained automated alert systems for important deadlines.

· Updated and maintained confidential databases and records.

· Coordinated events and worked on ad hoc projects.

· Filed paperwork and organized computer-based information.

· Wrote reports, executive summaries and newsletters.

· Upheld strict timetables by maintaining accurate, balanced calendars.

· Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.

· Took notes and dictation at meetings.

· Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.

Executive Assistant

KPMG Abogados
04.2008 - 06.2018
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Answered high volume of phone calls and email inquiries.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Used advanced software to prepare documents, reports, and presentations.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Transcribed meeting minutes to support sales, business development and senior management teams.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Collaborated with a diverse team of professionals to develop innovative solutions for complex legal issues.
  • Crafted persuasive written communications including briefs, memoranda, and contracts with attention to detail and clarity.
  • Enhanced client satisfaction by delivering accurate and timely translations for various industries.
  • Supported legal teams by providing precise translations of contracts, agreements, and other crucial documentation.
  • Contributed to the creation of company glossaries and style guides to promote consistency within the organization''s translated materials.
  • Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
  • Updated existing translations to meet contemporary trends in communication.
  • Reviewed, edited and proofread translated documents for accuracy.
  • Maximized quality control of translated documents.

English Teacher

ASTEX S.A.
09.2006 - 03.2009
  • Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
  • Differentiated instruction to accommodate diverse learner needs, ensuring all students had equal access to education opportunities.
  • Implemented project-based learning activities that encouraged collaboration, critical thinking, and problem-solving skills among students.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Assessed student progress and provided feedback to improve performance and establish academic success.
  • Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
  • Participated in professional development opportunities to stay up-to-date on teaching best practices and enhance educator skills.
  • Assessed and evaluated student performance through use of standardized testing.
  • Supported development of individualized education plans for students with special needs.

Executive Assistant

NEINVER S.A.
06.2003 - 05.2006

Executive Assistant to the General Director of the Marketing Department.

  • Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Collaborated with other support staff in coordinating joint projects or covering workload during absences.
  • Managed complex calendar coordination across multiple time zones for seamless meeting scheduling.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Used discretion when handling confidential information.

Executive Assistant

BECARA S.A.
05.2001 - 01.2002

Exceutive assitant to General Manager.

  • Served as gatekeeper for incoming communications, prioritizing messages and ensuring prompt responses from the director.
  • Provided support during board meetings by preparing agendas, taking minutes, and distributing follow-up materials to attendees.
  • Maintained strict confidentiality while handling sensitive information, safeguarding company data and privacy concerns.
  • Answered high volume of phone calls and email inquiries.

Education

No Degree - Secretariado Internacional De Dirección

MARIA BORKOWSKA
Madrid
06.1995

Bachelor of Arts - Translation

Institut Catholique, Cluny
Institut Catholique, Cluny, I.S.E.I.T. Paris
06.1993

Skills

  • Strong Problem Solver
  • Conflict Management
  • Performance Improvement
  • Resourceful
  • Information Confidentiality
  • Meticulous Attention to Detail
  • Multitasking Abilities
  • Conflict Resolution
  • Analytical Skills
  • Decision Making
  • Organizational Skills
  • Adaptability
  • Confidentiality Maintenance

Timeline

Executive Assistant

TELEFONICA S.A.
10.2018 - 09.2022

Executive Assistant

KPMG Abogados
04.2008 - 06.2018

English Teacher

ASTEX S.A.
09.2006 - 03.2009

Executive Assistant

NEINVER S.A.
06.2003 - 05.2006

Executive Assistant

BECARA S.A.
05.2001 - 01.2002

No Degree - Secretariado Internacional De Dirección

MARIA BORKOWSKA

Bachelor of Arts - Translation

Institut Catholique, Cluny
Gabriella Fayer