Gabriela Tomasova
Estepona
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Restaurant Manager
El Banco
04.2018 - 02.2025
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions
Day Shift Bar Manager
Joy's
11.2010 - 09.2014
- Managed financial aspects of the bar, including budgeting, payroll processing, and cash handling procedures to ensure accurate financial reporting.
- Mentored junior team members in bartending techniques and customer service skills, elevating overall performance levels within the team.
Secretary
Poistovna Zdravie
02.2009 - 04.2010
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Travel Agent
Travel Plans
11.2007 - 02.2009
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
Receptionist Manager
Hotel Oravan
08.2004 - 08.2007
- Enhanced customer satisfaction by efficiently managing reception area and addressing client concerns promptly.
- Maintained a clean, welcoming, and professional reception area for client comfort and positive first impressions.
Education
Tourism And Travel Management
Obchodna Akademia
Tvrdosin 05.2004
Languages
English
Advanced (C1)
Slovak
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
Czech
Advanced (C1)
Polish
Elementary (A2)
Timeline
Restaurant Manager
El Banco
04.2018 - 02.2025
Day Shift Bar Manager
Joy's
11.2010 - 09.2014
Secretary
Poistovna Zdravie
02.2009 - 04.2010
Travel Agent
Travel Plans
11.2007 - 02.2009
Receptionist Manager
Hotel Oravan
08.2004 - 08.2007
Tourism And Travel Management
Obchodna Akademia
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