Summary
Overview
Work History
Education
languages
Timeline
Generic
Gabriela  Camargo

Gabriela Camargo

Barcelona

Summary

I'm Gabriela, after 9 years living in Dubai, we returned to Barcelona; living in other countries has given me the experience of getting to know many cultures and, above all, adapting and being a continuous learner. My greatest back ground is in hospitality where I learned the importance of strong communication, problem solving, leadership, and in the past years I shifted my career and have worked for a multinational company, providing corporate services for high-standard clients, where I have been able to learn a lot about corporate procedures, but even more so, taking care of our clients, while being able to listen to their needs and execute a service of excellence, in a comprehensive manner, with empathy and intuition, providing not only to their businesses but also their needs and comfort, to help them optimize their time, building strong customer relationship and thus guarantee customer loyalty. Additionally, life as an expat mom and its challenges has given me the ability to learn to be in different environments and situations, make difficult decisions effectively, and be resilient to unexpected situations. Moreover, I feel that I am ready to take on new challenges and opportunities in my career and it would be a pleasure to be part of the team.

Overview

16
16
years of professional experience

Work History

Assistant Administrative/Dubai office representative

Redmount Group DMCC
Dubai
04.2017 - 12.2021
  • Company formation, visa applications, dealing with authorities and banks, representing the company and the clients' goods and necessities was the main task in this role
  • Performed data entry into various computer systems while ensuring accuracy of information entered, among with other office administrative services
  • Maintained confidentiality of sensitive information and documents for the high standard clientele
  • Managed daily records of office activities including, payments, visitors, mail delivery, and other related tasks.

Restaurant Manager

Rosa Negra - Mexican Cuisine
Spain
05.2009 - 04.2013
  • After having worked with the Rosa Negra Group from 2009 to 2011, I joined this branch in 2012 and enrolled in administrative and operations, making improvements to the running and development of the business.
  • Managed day-to-day operations of the restaurant for service optimization, including scheduling, budgeting, and inventory control.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling, and evaluation of employees, effective communication, and teamwork to deliver exceptional services.

Guest Experience Specialist

Hotel Mandarin Oriental Group
Spain
06.2011 - 12.2011
  • Ensured the highest level of service on a daily basis, bookings, database, and mailing.
  • Assisted with check-in process, verified customer information and processed payments.

Restaurant Manager

La Coronela Group - Mexican Cuisine
Spain
02.2007 - 04.2009
  • Pre-opening and responsible for running the adjacent Outlet.
  • In charge of business operations, assessing and improving profitability. Handling operation/administration and paperwork.
  • Supervised and trained staff in customer service, food handling, and safety protocols.

Personal Assistant of Director

Constructora Norberto Odebrecht SA.
Brazil
01.2006 - 11.2006
  • Responsible for general office administration and coordinating office operations and procedures, including petty cash and reporting. Prepare minutes and board resolutions for the Company.
  • Monitored deadlines for tasks assigned to staff members on behalf of the executive team.

Operation Manager - Pre-Opening Team

Restaurante Regatta Yacht Club
Brazil
10.2005 - 10.2006
  • Restaurant operations management, organizational restructuring, project planning and development, concept development, operating manuals, quality control programs, human resources management, team building and staff retention, hospitality and soft skills trainings, P&L management and control, sales, product, market analysis, customer relations and satisfaction, events organizing, and public speaking.

Education

Master's Degree in International Relations And New Businesses Incorporation -

ESERP Business School
01-2009

Bachelor's Degree Specialized in Hotel Business And Management -

Senac University
01-2003

Course in Organizational Event Planning -

Sport Planet

Diploma of Hotel Operations Management -

Senac University

Airline Customer Service Agent -

VASP Brazilian Airlines

languages

  • English - fluent
  • Spanish - fluent
  • Portuguese - native

Timeline

Assistant Administrative/Dubai office representative

Redmount Group DMCC
04.2017 - 12.2021

Guest Experience Specialist

Hotel Mandarin Oriental Group
06.2011 - 12.2011

Restaurant Manager

Rosa Negra - Mexican Cuisine
05.2009 - 04.2013

Restaurant Manager

La Coronela Group - Mexican Cuisine
02.2007 - 04.2009

Personal Assistant of Director

Constructora Norberto Odebrecht SA.
01.2006 - 11.2006

Operation Manager - Pre-Opening Team

Restaurante Regatta Yacht Club
10.2005 - 10.2006

Master's Degree in International Relations And New Businesses Incorporation -

ESERP Business School

Bachelor's Degree Specialized in Hotel Business And Management -

Senac University

Course in Organizational Event Planning -

Sport Planet

Diploma of Hotel Operations Management -

Senac University

Airline Customer Service Agent -

VASP Brazilian Airlines
Gabriela Camargo