Franco Lisson Gazzo
Summary
Dedicated and hardworking team player, always willing to learn or guide with a lots of energy, enthusiasm and excellent interpersonal skills. Outstanding organization and working under pressure. Committed to creating warm and pleasant atmosphere.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host and Waiter
ACHE Restaurant
08.2020 - 08.2022
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Assisted managers with quickly resolving service- and food-related issues.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Bachelor of Science - Labor Relations And Human Resources
University of Malaga
Malaga, Spain2025
High School Diploma -
Villa Alarife
Peru2020
Skills
- Team Collaboration
- Server Support
- Time Management
- Leadership
- Problem solving
- Communication
Accomplishments
- Junior Achievement | San Ignacio Loyola University (USIL)
2020
For this job I was given the task to choice a group of classmates from my Business Management class to form a group and direct it. This task consisted of designing and modeling a non-profit application, we competed until the last round. - Champion of the Lima Basket League (LBL) | Lima Regatas Club
2019 - 2020
In June 2019 we won the LBL, which is the most recognized basketball league at the national level.
Certification
- International Baccalaureate (IB)
- Microsoft Office Specialist (MOS): Certified in Microsoft Word, Microsoft Power Point and Microsoft excel
Hobbies
- Diving. I managed to acquire my diver certification granted by PADI.
- Fishing
- Running
- Djying. at pubs and different clubs
Languages
Spanish
English
Timeline
Host and Waiter
ACHE Restaurant
08.2020 - 08.2022
Bachelor of Science - Labor Relations And Human Resources
University of Malaga
High School Diploma -
Villa Alarife
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